The Director of Sales Operations is responsible for improving the effectiveness of our sales team and ensuring the right tools, processes, and infrastructure are in place to support and drive
exceptional sales results. You will support the rapid growth of the go-to-market teams and guide our sales organization toward achieving our sales, revenue, operational, and strategic goals. This is an important role at an exciting time for the company. Plume is an innovative, high-growth, customer-focused company in a large and growing market. If you are an energetic, self-managed professional with experience building and/or managing successful Sales Operations teams, we’d love to hear from you!

Responsibilities:

• Help build and implement an efficient and successful Sales team at Plume.
• Partner with senior sales leadership to identify opportunities to improve our sales process through optimization and automation. Facilitate successful implementation and adoption of new processes within the sales organization.Foster an organization of continuous process improvement.
• Partner closely with Sales Enablement to ensure smooth onboarding and ramping of new salespeople and ongoing training and education of the entire salesforce.
• Manage annual territory planning and quota setting. Manage account assignments and data quality within Salesforce.
• Plan, develop, and implement sales compensation plans and incentives to drive desired sales behavior.
• Identify and deploy sales tools and processes that enable better data capture, greater business insights, and more efficient sales motions.
• Develop key performance metrics and dashboards that help the sales organization focus on performance drivers. Manage the evaluation and interpretation of data; identify trends that signal new opportunities or challenges. Convert data trends into actionable sales processes and tactics.
• Manage the Deal Registration process for our Channel Programs, to effectively review, screen and qualify any incoming deal registrations or expiring registrations.
• Professionally field and qualify incoming leads in Salesforce to ensure correct follow through actions are taken.
• Initiate and lead projects designed to improve sales results, increase productivity/efficiency and/or reduce costs.
• Partner with Marketing and other teams to build program materials including sales sheets, policies, and training.
• Partner closely with the Deal Desk to drive an efficient and effective deal construction and closing process.
• Manage and summarize weekly pipeline reviews and forecasting with Sales leaders.

Qualifications:

• 7+ years experience in revenue operations, sales operations, or a business operations role.
• Experience and knowledge of SaaS business models.
• Strong Excel financial and data modeling skills.
• Experience using Salesforce and evaluating and implementing other sales tools.
• Cross-functional leadership experience with sales, marketing and finance teams.
• Excellent deductive reasoning, analytical, verbal and written communication, presentation, and relationship management skills.
• Ability to thrive in a fast-paced environment.
• Executive level relationship management.
• Must be a builder with superior organizational skills.