Experienced Field Service Representative - Defense

Company:

Boeing Aerospace Operations

Job ID:

00000438432

Date Posted:

2024-09-06

Location:

USA - Mesa, AZ

Job Description Qualifications:

Boeing Global Services (BGS) is seeking an Experienced Field Service Representative for technical field support of the best attack helicopter in the world, the AH64D/E aircraft in Mesa, Arizona.

A successful candidate is technically proficient and has good relationship skills and an ability to coach others in maintaining the AH64 D/E helicopter.  

This position may be located at various global locations. The position will initially start in Mesa, Arizona for training and eventually assignment as dictated by contract requirements. Relocation/assignment benefits to the international location will be provided. Ability to meet international assignment health requirements required.

You are applying for a Field Operations position where our employees must be willing and able (potentially short-notice) to travel to a variety of locations (domestic and/or international) to meet the needs of our customers.

Field Operations employees may be required to relocate to another Field Operations location based on customer needs and/or management requirements.

Specific contracts supported by Field Operations could require employees to perform a deployment to a US DOD contingency operation. Employees associated with these specific contracts must be able to pass military contractor health standards for deployment.

Position Responsibilities:

• Performs troubleshooting procedures for multiple systems
• Provides customer focused technical field support of AH64 aircraft for Boeing's customers on a global scale 
• Aid the customer in troubleshooting procedures for drives, propulsion, pneudraulic, electrical and armament systems
• Resolves maintenance and operational issues
• Interprets technical documents and monitors product performances
• Must be able to develop and conduct ad hoc training in an informal/on-the-job training environment
• Responds to operational issues by interpreting technical documents to identify, diagnose and resolve issues in support of scheduled and unscheduled maintenance events  
• Collaborates with company organizations to isolate equipment problems not detected by diagnostics and standard documentation
• Collects technical data and evaluates maintenance procedures to address potential support issues
• Manages field office resources and maintains company presence
• Prepares and submits required data using various reporting methods using strong written and oral communication skills
• Ability to interface with all levels of customer organizations
• Capable of interpreting technical drawings and data to apply knowledge in rectifying aircraft mechanical and electrical issues 
• Familiar with MS office and capable of concise reporting and remote communications 
• Applicable and appropriate educational/certification credentials from an accredited institution and/or equivalent experience is required

This position is expected to be 100% onsite. The selected candidate will be required to work onsite starting in Mesa, Arizona and then onsite at the international assignment.

This position requires an active U.S. Secret Security Clearance (U.S. Citizenship Required). (A U.S. Security Clearance that has been active in the past 24 months is considered active)

Basic Qualifications (Required Skills/Experience):

• Minimum of 5 years of experience working maintenance for AH-64D or AH-64E aircraft
• At the sole discretion of leadership, must be willing and able (on potentially short-notice) to deploy/travel to a variety of locations (domestic and international) and for a variety of deployment durations to meet customer needs and the statement of work.  Unless compelling reasons exist, failure to deploy/travel will be considered as a resignation.
• At the sole discretion of leadership, must be willing and able to relocate to a variety of locations (domestic and international) to meet customer needs and the statement of work.  Failure to relocate will be considered as a resignation.
• Must possess a current US Passport

Typical Education/ Experience:
Education/experience typically acquired through advanced education (e.g. Bachelor) and typically 6 or more years of related work experience or an equivalent combination of education and experience (e.g. Master+4 years of related work experience, 10 years of related work experience, etc.).

Relocation benefits will be provided only to the international assignment.

Drug Free Workplace:
Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. 

Shift:

This position is for 1st shift.

At Boeing, we strive to deliver a Total Rewards package that will attract, engage, and retain the top talent.  Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.  

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.  

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Pay is based upon candidate experience and qualifications, as well as market and business considerations. 

Summary pay range: $80,750 - $109,250.

Applications for this position will be accepted through September 20, 2024.

Boeing is the world's largest aerospace company and leading manufacturer of commercial airplanes and defense, space and security systems. We are engineers and technicians. Skilled scientists and thinkers. Bold innovators and dreamers. Join us, and you can build something better for yourself, for our customers and for the world.

Relocation:

No relocation available

Export Control Requirement:

U.S. Government Export Control Status: This position must meet export control compliance requirements. To meet export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.15 is required. “U.S. Person” includes U.S. Citizen, lawful permanent resident, refugee, or asylee.

Safety Sensitive:

This is not a safety sensitive position

Contingent Upon Award Program

This position is not contingent upon program award

Experience Level:

Individual Contributor - 3

Job Type:

Regular

Job Code:

GEC6I3 (GEA)

Equal Employment Opportunity:

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