Associate, Commercial Excellence/Sales Effectiveness (15 months)

Posted:
10/16/2025, 10:31:20 AM

Location(s):
Ontario, Canada ⋅ Mississauga, Ontario, Canada

Experience Level(s):
Junior ⋅ Mid Level

Field(s):
Customer Success & Support ⋅ Sales & Account Management

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers.

We foster an inclusive culture and are looking for diverse, talented people to join Alcon. As an Associate supporting Commercial Excellence & Sales Effectiveness, you will be trusted with ensuring the accuracy and integrity of customer data by maintaining consistency between Salesforce.com and SAP (IRIS). It also involves entering pricing information into SAP for new materials and customer specific pricing, as approved by the business and finance teams. This is a 15-month temporary position.

In this role, a typical day will include:

  • Creating and Maintaining accounts and professionals accurately within SAP and SalesForce.com databases as well as maintaining territory assignments.
  • Maintaining Vision Care and Surgical non contracted pricing in SAP.
  • Generating and reviewing monthly audit reports with the department manager.
  • Documentation & End User training – Conducting end user training sessions (train the trainer) for new functionality as required. Creating user guides and training documentation as needed.
  • Commitment to Quality: Adhering to quality management system while conducting functional responsibilities.

WHAT YOU'LL BRING TO ALCON:

  • Minimum education: Post-Secondary
  • 1 to 3 years business experience in database administration, customer service, accounts receivable, or related role

Preferred Qualifications:

  • University Degree / College Diploma
  • Prior experience with SAP Enterprise Resource Planning (ERP) software and Salesforce.com
  • Good at following detailed data entry procedures
  • Bilingual preferred – French/English

HOW YOU CAN THRIVE AT ALCON:

  • Join Alcon’s mission to provide top-tier, innovative products and solutions to enhance sight & enhance lives.
  • Grow your career in a highly collaborative and diverse environment.

Alcon Careers

See your impact at alcon.com.careers

                                     

ATTENTION: Current Alcon Employee/Contingent Worker

If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site.

Find Jobs for Employees

Find Jobs for Contingent Worker

  

Alcon Canada Inc. is proud to provide employment accommodation during the recruitment process. Should you require any accommodations, please notify us if you are contacted for a job interview.