Staff Technical Support Engineer (Remote)

Posted:
12/5/2024, 5:36:49 AM

Location(s):
West, Haiti

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
IT & Security ⋅ Software Engineering

Workplace Type:
Remote

Pay:
$86/hr or $178,880 total comp

Are you ready to power the World's connections?

About the role:

You will be working at a hectic and fast paced Startup as an engineer in the Technical Support Engineering (TSE) team. This team is responsible for assisting Kong customers in resolving complex technical issues in production and pre-production environments. 

You will have the opportunity to work with your teammates and our customers to support many new, leading-edge technologies that solve real challenges. You will work to provide robust feedback and guidance to our Product and Engineering teams while being a voice for our customers. You want to make our customers and partners successful while strengthening their relationship with Kong. You can make a huge impact and have real ownership for the work you do.
About Kong: 

Kong is THE cloud native API platform with the fastest, most adopted API gateway in the world (over 300m downloads!). As the innovation leader of cloud API technologies, Kong is on a mission to enable companies around the world to become "API-first" and securely accelerate AI adoption.  Kong helps organizations globally - from startups to Fortune 500 enterprises - unleash developer productivity, build securely and accelerate to market.

83% of web traffic today is API calls!  APIs are the connective tissue of the cloud and the underlying technology that allows software to talk and interact with one another.  Therefore, we believe that APIs act as the nervous system of the cloud.  Our audacious mission is to build the nervous system that will safely and reliably connect all of humankind!  

For more information about Kong, please visit konghq.com or follow @thekonginc on Twitter.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Kong

Website: https://konghq.com/

Headquarter Location: San Francisco, California, United States

Employee Count: 501-1000

Year Founded: 2017

IPO Status: Private

Last Funding Type: Series D

Industries: Cloud Computing ⋅ Cloud Data Services ⋅ Developer APIs ⋅ Enterprise Software ⋅ Open Source ⋅ Software