Career Area:

Human Resources

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

About the Role

Provide support in general labor relations issues, employee counseling and maintains positive communications between supervisors and union

As a Labor Relations Rep, you can expect to: 

• Making recommendations to managers and first line leaders on issues concerning employees, recruiting, turnover or training.

• Participating in implementing and administering management-labor relations to help maintain positive relations with union

• Administering compensation programs; monitoring performance evaluation programs and revising as necessary.

• Handling employee relations issues, outplacement counseling, and exit interviewing.

• Conducting organizational effectiveness assessments and recommending programs to address issues.

What You Have

Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

 Level Basic Understanding:

•             Describes non-verbal behaviors that influence the interpretation of the message.

•             Cites examples of effective and ineffective communications.

•             Explains the importance of effective business communication.

•             Speaks/writes using correct language, mechanics, and gestures.

Interpersonal Relationships: Knowledge of the techniques and the ability to work with a variety of individuals and groups in a constructive and collaborative manner.

 Level Working Knowledge:

•             Explains impact of interactions with individuals and groups.

•             Identifies roles and responsibilities for self and others.

•             Demonstrates an understanding of alternative points of view.

•             Collaborates with departmental associates and management.

•             Adapts interaction style to situations and people.

Employee Relations: Knowledge of the rights and obligations in the employee relations; ability to adhere to legal requirements when handling employee negotiations.

 Level Working Knowledge:

•             Assists employees with personal or professional problems.

•             Conducts employee satisfaction surveys and documents interviewees' concerns and issues.

•             Explains organizational policies, procedures and processes for dealing with employee relations issues.

•             Addresses routine problems or disciplinary issues related to employee relations, such as grievances.

•             Interprets and communicates employee relations policies and procedures at the local level.

HR: Policies, Standards and Procedures: Knowledge of human resource function; ability to uphold the organization's and industry's standards, procedures and policies regarding human resources management.

 Level Working Knowledge:

•             Analyzes policy and standards documentation and ensures organizational compliance.

•             Maintains a specific set of standards and associated HR procedures.

•             Communicates and refers potential exceptions upward for review and approval.

•             Assists in the development and implementation of specific procedures.

•             Provides feedback for the improvement of HR procedures.

What is Required

•  Law Degree or Bachelor's degree and +4 years of Labor Relations experience supporting a manufacturing, automotive or similar organization.

• Ability to strategize and analyze information and ability to think and solve labor situations.

• Strong analytical and organizational capabilities.

• Good knowledge of various areas of HR including benefits, employment, pay-related practices/process, compensation and company policies and procedures

• Empathy, communication skills and teamwork.

• Ability to lead and control a discussion using techniques.

• Conflict resolution.

• Strong communication and customer service skills.

• Search for information and investigation of facts.

• Advanced English (Conversational).

Top Candidates Will Also Have

• Experience with production workforce

• Experience with union negotiations  

• 6 Sigma Green Belt

Additional Information

• Moderate travel required (5% - 15% of working time)

• Employee may also be responsible for performing other job duties occasionally as assigned.

• Location Santa Catarina

Final details

Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application – please use the candidate log-in on our career website as it will reflect any updates to your status.

The Caterpillar Code of Conduct states that we will select and place employees based on their qualifications for the job to be performed, without regard to race, religion, national origin, color, gender, gender identity, sexual orientation, age or disability. In this company we do not request pregnancy tests, nor HIV tests as requirements for employment entry, permanence or promotion.

Posting Dates:

September 9, 2024 - September 17, 2024

Caterpillar is an Equal Opportunity Employer (EEO).

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