Supervisor, Administrative Services

Posted:
1/10/2025, 9:35:53 AM

Location(s):
Baltimore, Maryland, United States ⋅ Maryland, United States

Experience Level(s):
Mid Level

Field(s):
Customer Success & Support

Workplace Type:
Hybrid

There is a place for you at T. Rowe Price to grow, contribute, learn, and make a difference.  We are a premier asset manager focused on delivering global investment management excellence and retirement services that investors can rely on today and in the future. The work we do matters. We invite you to explore the opportunity to join us and grow your career with us.

Role Summary

Manages a team of administrative support staff. Manages the performance of assigned staff and sets team priorities. Responsible for the achievement of team goals and objectives, talent management, and supervision at times across business unit functions and asset classes.

Responsibilities

  • Assists with training to ensure individual contributors understand the compliance and privacy standards and due diligence procedures required.
  • Manages the team's day-to-day workflow and handles inquiries/complaints. Manages relationships with assigned managers and ensures all questions are answered and issues resolved. Communicates with managers to ensure needs are being addressed and provides input to administrative support staff.
  • Manages processes and provides oversight to the team to ensure that records are maintained in accordance with departmental policies and procedures.
  • Recruits, directs, motivates, and develops staff, maximizing their individual contribution, their professional growth, and their ability to function effectively with their colleagues as a team. Has accountability for the human resources activities within the team (hiring, discipline, firing). May have financial/budgetary responsibility for the team.

Qualifications

Required:

  • Bachelor's degree or the equivalent combination of education and relevant experience AND
  • 3+ years of total relevant work experience

Preferred:

  • Experienced and proficient with using Salesforce, Concur, and Microsoft Office Suite
  • Adaptability and flexibility within a fast-paced environment
  • Strong attention to detail
  • Organization and time management
  • Strong interpersonal and communication skills

FINRA Requirements

FINRA licenses are not required and will not be supported for this role.

Work Flexibility

This role is eligible for hybrid work, with up to two days per week from home.

Base Salary Ranges

Please review the job posting for the location of this specific opportunity.

$60,500.00 - $103,000.00 for the location of: Maryland, Colorado, Washington and remote workers
$70,500.00 - $120,000.00 for the location of: Washington, D.C.
$80,000.00 - $137,000.00 for the location of: New York, California

Placement within the range provided above is based on the individual’s relevant experience and skills for the roleBase salary is only one component of our total compensation packageEmployees may be eligible for a discretionary bonus, which is determined upon company and individual performance.

Commitment to Diversity, Equity, and Inclusion

We strive for equity, equality, and opportunity for all associates. When we embrace the power of diversity and create an environment where people can bring their authentic and best selves to work, our firm is stronger, and we create greater value for our clients. Our commitment and inclusive programming aim to lift the experience for each associate and builds allies for our global associate community. We know that a sense of belonging is key not only to your success at the firm, but also to your ability to bring your best each day.

Benefits

We value your goals and needs, at work and in life. As an associate, you’ll be supported with resources, benefits, and work-life balance so you can thrive in ways that matter to you.   

  

Featured employee benefits to enrich your life:   

  • Competitive compensation  

  • Annual bonus eligibility  

  • A generous retirement plan  

  • Hybrid work schedule  

  • Health and wellness benefits, including online therapy  

  • Paid time off for vacation, illness, medical appointments, and volunteering days  

  • Family care resources, including fertility and adoption benefits  

  

 

Our policies may change as our working lives evolve. Yet, our commitment to supporting our associates’ well-being and addressing the needs of our clients, business, and communities is unwavering.

T. Rowe Price is an equal opportunity employer and values diversity of thought, gender, and race. We believe our continued success depends upon the equal treatment of all associates and applicants for employment without discrimination on the basis of race, religion, creed, color, national origin, sex, gender, age, mental or physical disability, marital status, sexual orientation, gender identity or expression, citizenship status, military or veteran status, pregnancy, or any other classification protected by country, federal, state, or local law.