Company Description
Etsy is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect millions of entrepreneurs with millions of buyers around the world. As an Etsy Inc. employee, whether a team member of Etsy, Reverb, or Depop, you will tackle unique, meaningful, and large-scale problems alongside passionate coworkers, all the while making a rewarding impact and Keeping Commerce Human.

Salary Range:

$118,000.00 - $154,000.00

What’s the role?

The Buyer Experience Team is focussed on driving excellence and connection in the customer experience. We believe in the need to maintain a rigored focus on craft and consistency in order to bring our strategy and mission to life. In this role, you will be defining and designing new experiences and improving on existing ones in close collaboration with cross-functional product partners in engineering, research, analytics, marketing and product management.

This is a full-time position reporting to the Senior Director of Product Design. In addition to salary, you will also be eligible for an equity package, an annual performance bonus, and our competitive benefits that support you and your family as part of your total rewards package at Etsy. 

This role requires your presence in Etsy’s Brooklyn Office once or twice per week depending on your proximity to the office. Candidates living within commutable distance of Etsy’s Brooklyn Office Hub may be the first to be considered. Learn more details about our  work modes and workplace safety policies here.

What’s this team like at Etsy?

Product designers at Etsy work in a squad alongside a product manager, 4-6 engineers, a researcher and a data analyst. Together they drive their own part of the Etsy customer experience by delivering solutions to problems and getting feedback directly from customers.

What does the day-to-day look like?

• Designing polished, interactive prototypes to bring your team’s roadmap to life

• Sharing your work with peers and leadership to collect feedback and iterate 

• Taking part in weekly design critiques, workshops, and squad meetings

• Thinking and writing about your process and documenting your decisions

• Collaborating with engineering to build your design to spec before launch 

• Collecting feedback through both research and experimentation to refine and iterate on your designs

• Of course, this is just a sample of the kinds of work this role will require! You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at Etsy's discretion, or otherwise applicable with local law

Qualities that will help you thrive in this role are:

• 4+ years of professional experience working in product design 

• Ability to develop work that represents strong understanding of design fundamentals (visual hierarchy, interaction design, application of brand and system) 

• Effective articulation of ideas and design solutions

• Share feedback with understanding and clarity, and easily translate feedback you recieve into your work

• Tolerance for ambiguity and healthy curiosity

• Translation of quantitative & qualitative insights into design decisions

• Contribution to our culture: motivation, optimism, quality, integrity

Additional Information

What's Next
If you're interested in joining the team at Etsy, please share your resume with us and feel free to include a cover letter if you'd like. As we hope you've seen already, Etsy is a place that values individuality and variety. We don't want you to be like everyone else -- we want you to be like you! So tell us what you're all about.

Our Promise
At Etsy, we believe that a diverse, equitable and inclusive workplace furthers relevance, resilience, and longevity. We encourage people from all backgrounds, ages, abilities, and experiences to apply. Etsy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If, due to a disability, you need an accommodation during any part of the interview process, please let your recruiter know. While Etsy supports visa sponsorship, sponsorship opportunities may be limited to certain roles and skills.