Job Description:

Rakuten International oversees 7 businesses with over 4,000 employees globally. The brand is recognized for its leadership and innovation in e-commerce, digital content, advertising, entertainment and communications, bringing the joy of discovery and access to more than 1 billion members across the world. Our teams deliver on the company’s mission to delight merchants and customers through innovation, optimism, and teamwork.

Collective Voice is opening the influencer world to all storytellers. Through technology, relationships, and education, we give our creators a space where they can grow and flourish, and we give marketers the opportunity to connect with creators that will fuel their brands. (You could call it a win-win.) Influencer marketing is estimated to be a $16b industry in 2022, which makes this an incredibly exciting time to join the Collective Voice team and be part of the greater Rakuten organization. As we continue to grow, we’re committed to maintaining the positive candor, encouragement, grit, and fun vibes that make this team so special. If you’re game for contributing to a team that has built on years of exceptional growth and now stepping into the role of full-blown industry leader, well – we’d love to hear from you.

About the role

Collective Voice is looking for a Product Designer to join our Design team and work collaboratively to evolve, iterate and oversee user experience of products (creator/influencer platform) from conception, testing to launch. The role requires effective partnership with product managers, designers, frontend engineers, data analysts, and other stakeholders. This role is a great opportunity to work alongside our team of expert product designers to build a domain knowledge in design with a fast growing company in the influencer/creators marketing space.

Responsibilities:

• Take broad, conceptual ideas and create design flows and experiences that are incredibly simple and elegant for supported platforms.
• Design digital user interfaces, create Hi-Fidelity Visual designs, and design new experiences or layouts that evolve and/or define visual systems for web-based applications and technologies with a focus on aesthetics and design that scale across a variety of C.V. apps/ecosystems and shape its design system.
• Partner with product designers, product manager, engineers and content strategists (marketing) to iterate and oversee user experience of a product from conception, testing to launch. 
• Give and solicit feedback from other designers in order to continually raise our C.V. bar for quality.
• Work on problems with PMs of moderate scope where analysis of situations or data requires review of a variety of factors.
• Collaborate with related teams in marketing and legal to ensure compliance of solutions.

Technical skills needed

• Mastery in Figma.

• Web and Mobile Design Expertise: The ideal candidate should have a strong background in web design, with a proven track record of creating intuitive and impactful user interfaces for web (desktop, tablet, mobile) design and mobile applications.

• iOS Proficiency: Experience in designing for iOS platforms is essential. The candidate should be familiar with iOS design guidelines and best practices to ensure seamless integration and optimal user experience.

• Mobile-First Design Approach: We are looking for a designer who prioritizes a mobile-first design philosophy. The candidate should demonstrate the ability to design with a mobile-first mindset, ensuring that mobile usability and performance are at the forefront of the design process with the ability to rapidly expand a mobile experience to desktop.

• Command of color, typography, and visual hierarchy - be able to use design systems and contribute as well.

• Create Figma documentation that keeps teams on the same page (context, problem …). 

• Experience working in the full lifecycle of Lean/Agile delivery model, Work with cross-functional teams to understand design’s requirements and bridge the gap between design and engineering.

• Apply expertise in multiple platforms’ standards and good practices (iOS, iPadOS, Android, macOS, Windows, etc.) to improve Spectrum and make each experience the most intuitive, efficient, and rewarding experience possible.

• Basic understanding of HTML/CSS

• Experience applying Accessibility best practices (WCAG)

Soft skills needed

• Passion for designing digital products and experiences (passion for art, creativity, and empowering people to create).

• Pride in the work delivered and tremendous attention to details.

• Deliver on time and to high quality standards.

• Great judgment, positive energy and curious about the business context.

• Effectively communicate and present complex conceptual thinking visually and verbally.

Qualifications

• 3+ years in building and shipping applications or software at the level of whole features or products across a variety of platforms

• Interaction design, including defining how an experience should behave based on understanding people's needs

• Conducting end to end design process across multiple projects including interaction and visual design artifacts and high-fidelity prototypes

• Understanding product goals, identifying opportunities, and making decisions based on the impact to internal and external users

• Creating user flow and mockups to articulate design concepts

• Defining product specifications and user experiences

• Understanding and interpreting user research and usability testing

Five Principles for Success
Our worldwide practices describe specific behaviors that make Rakuten unique and united across the world. We expect Rakuten employees to model these 5 Shugi Principles of Success.

Always improve, Always Advance - Only be satisfied with complete success - Kaizen
Passionately Professional - Take an uncompromising approach to your work and be determined to be the best
Hypothesize - Practice - Validate – Shikumika - Use the Rakuten Cycle to succeed in unknown territory
Maximize Customer Satisfaction - The greatest satisfaction for our teams is seeing their customers smile
Speed!! Speed!! Speed!! - Always be conscious of time - take charge, set clear goals, and engage your team

Rakuten provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. Rakuten considers applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, gender, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.