Skill required: Marketing Operations - Quality Management
Designation: Digital Content Management Associate
Qualifications:Any Graduation
Years of Experience:1 to 3 years
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What would you do? The QA be a part of the team responsible for auditing website for various markets that deliver of marketing services to our client regarding the campaign and content management processes. Broad areas of work include: • Auditing campaigns and online content for the website • Completing audits as per client’s requirements and agreed timelines • Ensure quality and timely completion of audits • Ensure clear feedback on errors • Flag risks to quality to the leads and reporting of audit results Role requires Digital Marketing Ads & Promotion creation/design In Quality Management, you will be overseeing all activities and tasks needed to maintain a desired level of excellence. This includes the determination of a quality policy, creating and implementing quality planning and assurance, quality control, and quality improvement.
What are we looking for? •Creative Design •Quality Assurance (QA) •Quality Auditing • •Functional Skills: • 1yr experience in content management process and campaign management • Experience in working with globally distributed teams • 2 years of experience in a quality process as an auditor preferably in the content management space • • • Technical Skills: • Experience in content/campaign management systems like SDL Tridion, AEM,ACM,SFMC etc • Knowledge/basic experience in HTML coding and CSS Interpersonal Skills: • Strong Interpersonal and communication skills including ability to interact with senior members in the project board. • Ability to work independently with minimal supervision as a self-starter and chase down people/teams to achieve closure when required. • Ability to take end-to-end ownership of audits by collaborating across teams and individuals. • An organized and planned approach to work with the ability to move things swiftly despite several dependencies. Appreciation of the need for documentation.
Roles and Responsibilities: The responsibilities / authorities include: Primary activities include • Audit requests for all types of work using standard checklists • Tracking audit results • Completing audits based on targets and timelines • Adhere to the audit framework when conducting audits • Identify common defects and devise measures and actions for improvement • Reporting audit results, feedback and progress on improvements at frequency defined by management • Coach individuals to improve their output quality • Maintain checklists versions and communicate updates to the team Other management activities • Identify operational risks and issues related to current process and indicate to operations • Be flexible to work in shift hours ensuring complete overlap with markets and stakeholders • Help in overall team’s work-load by managing own deliverables and help team when required

Any Graduation

About Accenture

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