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This role is within Chamberlain Group’s Human Resources function.  This position is responsible for responding to concerns, including complex investigations, pertaining to workplace policies, procedures and compliance with all company and external requirements in an effort to reduce company-wide risk and contribute to productivity, motivation, morale, while instilling and maintaining our culture and values.  Makes recommendations and partners closely with the HR Business Partner team to implement proactive employee relations strategies and initiatives to drive employee retention and engagement.

Essential Duties and Responsibilities

• Conducts complex investigations involving highly sensitive matters including harassment, discrimination, retaliation, and other work-related matters to document findings and make recommendations on appropriate actions and/or resolutions.  Includes managing hotline calls, ethics, and compliance investigations.

• Provides ongoing coaching, development, and training to business leaders to ensure positive employee relations and communications consistent with company values and work environment expectations.

• Partners with the HR Business Partners (HRBP) to identify trends, provide insight, and make recommendations on issues impacting employee retention and engagement.  This includes apply data analysis to case management and noting trends and developing recommendations in conjunction with the HRBP team.

• Provides coaching and general employee relations services support to employees across the organization to address and resolve workplace matters.

• Works with legal counsel on issue resolution to ensure risk mitigation, consistent application across the company and litigation preparation.

• Designs and delivers training sessions to leaders in performance management and corrective action topics to increase leadership competency in this area.

• Develops, implements, and maintains Human Resources policies ensuring consistency and alignment with Company culture.

• Owns transition management by guiding the organization through significant changes including implementing strategies and actions to facilitate the change, communication, training a support.

• Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams.

• Protect Chamberlain’s reputation by keeping information confidential.

• Maintain professional and technical knowledge by attending educational workshops, professional publications, establishing personal networks, and participating in professional societies.

• Contribute to the team effort by accomplishing related results and participating on projects as needed.

Supervision Exercised

• Describe the type of supervision required, either directly or indirectly supervising employees, and the actions available for this position. Actions may include the ability to assign and check work, correct and discipline, monitor performance and provide feedback, train employees, determine methods for performing work, handle grievances, hire and fire, and make salary adjustments.

Minimum Qualifications

Education/Certifications:

• Bachelor’s degree in Human Resources or equivalent combination of education and experience. 

Experience:

• 7 years if experience in Human Resources, with majority in a capacity addressing employee relations.

Knowledge, Skills, and Abilities:

• Local, state and federal employment law; experience conducting complex and sensitive employee relations

Other:

• Able to travel up to 10% - domestically

Preferred Qualifications

Education/Certifications:

• Bachelor’s Degree preferred

Experience:

• Strong business and HR acumen, including ability to diagnose and analyze problems and drove appropriate solutions; broad knowledge and experience in employee relations.

Chamberlain Group wants all of its employees to succeed and encourages people of all backgrounds to apply. We’re proud to be an Equal Opportunity Employer, and you’ll be considered for this role regardless of race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We’re committed to fostering an environment where people of all lived experiences feel welcome.  

Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence [email protected].

NOTE: Staffing agencies, headhunters, recruiters, and/or placement agencies, please do not contact our hiring managers directly.