Director, Product Management – Surgical Digital Health

Patient Engagement & Clinical Decision Algorithms

Summary of Position:

The Director, Product Management – Surgical Digital Health is a strategic leadership role responsible for defining and delivering digital products that enhance the patient and surgeon experience across the ophthalmic care journey. This role drives the vision, development, and commercialization of patient engagement SaaS solutions and AI-powered clinical decision support algorithms.

As a key leader within Alcon’s Digital function, this role combines product strategy, clinical insight, and advanced technologies (AI/ML, data analytics, cloud platforms) to improve patient engagement workflows, optimize clinical outcomes, and enable personalized patient care at scale.

Key Responsibilities:

Product Strategy & Execution

• Define and execute the product strategy and roadmap for:
  • Patient Engagement platforms
  • AI Clinical Decision Support algorithms
• Drive end-to-end product lifecycle from ideation through launch and continuous improvement
• Ensure alignment with business priorities, clinical needs, and global market dynamics
• Deliver scalable, modular, and reusable platform capabilities

AI & Clinical Innovation

• Lead the development of AI-powered clinical decision support solutions that improve surgeon decision-making and patient outcomes
• Partner with clinical SMEs to ensure safety, efficacy, and real-world usability
• Integrate algorithms seamlessly into user workflows to maximize adoption

Cross-Functional Leadership

• Partner with Engineering, Quality, Regulatory, Medical, and Commercial teams to deliver compliant, high-quality products
• Collaborate across surgical franchise and vision care portfolios to ensure a cohesive digital ecosystem
• Align global stakeholders on shared product vision and priorities

Product Development Excellence

• Own and prioritize product backlog, ensuring clarity, value, and execution readiness
• Define product requirements, epics, user stories, and acceptance criteria
• Ensure adherence to quality systems, regulatory requirements, and data privacy standards
• Drive agile best practices across teams

Customer & Market Focus

• Engage with surgeons, staff, clinicians, and patients to gather insights and validate solutions
• Translate user needs into differentiated product experiences
• Continuously improve products based on feedback and performance metrics

Team Leadership & Culture

• Build, lead, and develop a high-performing team of product analysts
• Foster a culture of innovation, accountability, collaboration, and speed
• Mentor talent and create a strong pipeline of future product leaders

Thought Leadership & Representation

• Serve as a digital health thought leader internally and externally
• Represent Alcon at customer engagements, partnerships, and industry events
• Evangelize the value of digital health solutions across the organization

Impact

This role directly shapes Alcon’s ability to:

• Deliver superior clinical outcomes through data-driven decision-making
• Enhance patient experiences across the surgical journey
• Drive digital transformation and long-term growth in surgical ophthalmology

Key Requirements/Minimum Qualifications:

• 10 years of experience in SAAS product development, preferably within the medical industry
• Understanding of the patient journey in ophthalmology
• Experience integrating AI algorithms into customer-facing digital products

Education and Work Experience:

• Bachelor’s Degree or Equivalent years of directly related experience (or high school +18 yrs; Assoc.+14 yrs; M.S.+7 yrs; PhD+6 yrs)
• The ability to fluently read, write, understand and communicate in English
• 10 Years of Relevant Experience
• 6 Years of Demonstrated Leadership

Language:

• Exceptional written and verbal English communication skills are required.

Travel:

• Based Onsite: Bangalore, India
• Travel to US every 2-3 months for business meetings and field travel

Work hours: 1 PM to 10 PM IST

Relocation assistance: Yes

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Alcon is an Equal Opportunity Employer and takes pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital status, disability, or any other reason.