Global role within the Workday Aliaxis Internal AMS Team reports directly to the Global Workday AMS manager.

Roles and Responsibility:

• Handle Workday integration tickets by investigating issues and requests, providing resolutions within defined SLAs, and conducting root cause analysis (RCA) when necessary.

• Work closely with business users and HR to support enhancements in Workday Talent & Learning.

• Develop and maintain technical documentation for new developments and enhancements.

• Participate in Workday's biannual release reviews and testing, identifying impacts and opportunities for improvement with new releases.

• Create proof of concepts within the Talent & Learning modules.

Role Specific Competencies:

• BE (or equivalent), MBA, or MCA.

• Over 5 years of experience in Workday Production Support or Implementation, specifically in HCM, Talent & Learning modules.

• Strong understanding of Workday Core concepts.

• Good grasp of security principles.

• Ability to work independently to resolve issues and guide team members in the Talent & Learning module.

• Previous experience in Workday reporting in relevant areas.

• Excellent written and verbal communication skills, with a focus on documentation, presentation, and interpersonal skills.