Posted:
10/7/2024, 6:01:08 AM
Location(s):
Ontario, Canada ⋅ Brampton, Ontario, Canada
Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior
Field(s):
Operations & Logistics
As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!
What we offer
Competitive salary
Paid vacation/holidays/sicktime - 15 days of vacation first year
Comprehensive benefits package including, medical, dental, and vision care - Available day one
Extensive product and on the job/cross training opportunities With outstanding resources
Encouraging and collaborative team environment
Dedication to safety through our Zero Harm policy
Check us out! https://youtu.be/rS3_3zSHb4Q
What you will do
We are seeking an organized and detail-oriented Operations Coordinator to join our team. This role will involve managing various operational tasks, including dispatching, billing, dispute resolution, and technician support. The ideal candidate will be proactive, have excellent communication skills, and be able to manage multiple priorities effectively.
How you will do it :
Suppression Dispatching: Coordinate and manage suppression dispatching to ensure timely and efficient service delivery.
Accounts Payable & Receivable Disputes: Work with AP and AR to help resolve disputes by liaising with relevant departments and customers to achieve resolution.
On-Hold Management: Track and manage items on hold, ensuring timely follow-up and resolution.
Time Entry: Accurately enter and manage time records for technicians and other staff.
Shipping/Receiving: Support the logistics team with service-related shipping and receiving activities, focusing on accuracy and efficiency. This primarily involves staging parts for technicians' weekly assignments
Inspection Report Management:
Track inspection reports and send them to customers.
Create and maintain inspection reports database.
Develop and manage inspection calendars.
Review technician work orders for accuracy and completeness.
District Billing: Assist with the billing processes for the district, ensuring timely and accurate invoicing.
Contract Cleanup: Assist in the cleanup and management of contracts to ensure compliance and accuracy.
IT Support for Technicians: Provide technical support and assistance to technicians as needed.
Uniform Orders: Manage and coordinate uniform orders for staff, ensuring proper fit and availability.
What we look for :
Strong organizational skills and attention to detail.
Excellent communication and interpersonal skills.
Ability to manage multiple tasks and priorities in a fast-paced environment.
Experience in operations, dispatching, or a related field is preferred.
Proficiency in Microsoft Office, Oracle Fusion.
Problem-solving skills and the ability to work independently.
We believe in doing well by doing good and hold ourselves accountable to make the world a better place through the solutions we provide, our engagement in society, and the way we do business. We believe that diversity and inclusion matter and make a difference. By embracing its true value and appreciating various perspectives, we strive to be one of the most desirable places to work. Johnson Controls listed in Forbes Best Employers for Diversity
Johnson Controls and each of its Canadian subsidiaries are committed to providing reasonable accommodations to applicants, candidates and employees with disabilities, in accordance with applicable human rights legislation and, in Ontario, in accordance with the Accessibility for Ontarians with Disabilities Act (“AODA”). When requested, accommodations will be provided throughout all stages of the recruitment and selection process. To request an accommodation please contact us. Information you provide relating to accommodation measures will be handled confidentially. A copy of Johnson Controls’ applicable AODA policies are available on our website www.johnsoncontrols.com for your reference, and can be made available in accessible formats upon request.
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Johnson Controls’ Canadian subsidiaries are committed to providing reasonable accommodation to applicants, candidates and employees with disabilities, in accordance with applicable human rights legislation, and in Ontario, in accordance with the Accessibility for Ontarians with Disabilities Act (“AODA”). When requested, accommodation will be provided throughout all stages of the recruitment and selection process. To request accommodation, please contact us. Any information you provide related to accommodation measures will be treated as confidential. A copy of Johnson Controls’ applicable AODA policies are available on our website at www.johnsoncontrols.com for your reference, and can be made available in accessible formats upon request.
Website: https://johnsoncontrols.com/
Headquarter Location: Cork, Cork, Ireland
Employee Count: 10001+
Year Founded: 1885
IPO Status: Public
Industries: Industrial Engineering ⋅ Physical Security