At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort.

Named one of Central Florida’s Top Workplaces and one of America’s Best-in-State Employers by Forbes, we are committed to our “power of we” culture.

Are you looking for a place where you can bring your authentic self to work every day and be able to connect, engage and delight?

• We offer excellent benefits and perks including one free meal per shift and free theme park access.

• We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun.

• We embrace diversity at our core and offer the opportunity for all team members to reach their potential.

• We invest in training and development opportunities for all team members.

• We promote social responsibility by being a good neighbor in the community.

• We care for you, just as we care for others.

About Lakewood Regional Support

Our regional support center provides resources to our hotels for multiple areas including Human Resources, Engineering, Purchasing, Accounting, Security, Group Reservations, Guest Contact Center, Information Technology, Laundry and Communications.

Reports To: Director of Laundry Engineering

Who We Are:

Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. and Canada. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Growth and belonging start here; you’ll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role—from Guest Services to Finance, Culinary to IT—offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

What We Offer:

• Competitive health & wellness benefits, 401(k) & company match
• Paid Sick Days, Vacation, and Holidays, Paid Bereavement
• Pet Insurance and Paid Pet Bereavement
• Training & Development opportunities, career growth
• Tuition Reimbursement
• Team Member Hotel Rates, other discounts, perks and more
• Many of our Leadership positions are bonus eligible.

What We’re Looking For:

We are looking for a Team Leader who care about the guest and team member experience and is commitment to maintaining our resort property at the highest level of safety and comfort.

Who You Are:

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodations:

Required:

• Strong Mechanical Skills.
• Excellent troubleshooting skills.
• Previous training & experience in laundry equipment.
• Excellent customer service skills.
• Ability to interact professionally with customers.
• Comfortable with Windows-based software.
• Is polite, friendly, and helpful to guests, management and fellow employees.
• Complies with required safety regulations and procedures.
• Complies with hotel standards, policies and rules.

Preferred:

• Ability to write reports and correspondence. 
• Ability to apply common sense, understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.

What You Will Do:

• Thorough knowledge of electrical systems, computer control systems and components, pneumatic and hydraulic controls and systems boiler and steam distribution and return, air conditioning and the maintenance and repair of all.
• Thorough knowledge of OSHA safety  procedures and regulations.
• Thorough knowledge of utility and sewer  systems associated with Laundry operations.
• Skill in using computer systems for laundry management systems and internal communications.
• Basic English language communication skills in order to complete logs, read blueprints and mechanical drawings, communicate with co-workers and fully comprehend job assignments.
• Basic trade mathematical skills.
• Assists in training other technicians and staff in preventive maintenance of Laundry systems.
• Prepares records and reports describing procedures, action taken and recommended solutions.
• Prepares and submits requests for supplies and equipment.
• Responds to emergency service requests.
• May supervise work of other technicians.
• Knowledge of pertinent rules and regulations, guidelines, safety order, departmental operating procedures and safety regulations sufficient to insure that work is performed in compliance with applicable law.
• Enforces sound safety and OSHA practices.
• Follows safety rules and procedures; avoid known hazards in the work environment.
• Reviews safety procedures before beginning each job with known hazards.
• Supervise and assign work crew.
• Regular attendance in conformance with standards
• May be required to work varying schedules to reflect business needs of the hotel
• Required to attend all training sessions and meetings
• Ability to perform “physical requirements” and “mental effort requirements” as explained below.

Your Experience Includes:

Education: High School diploma or general education degree (GED) with five or more years of progressively responsible experience working with laundry systems and equipment.

Experience: Experience required in diagnosing problems and taking necessary corrective action on all types of laundry equipment.

Licenses or Certificates: Valid state driver license

Who You’ll Supervise:

A team of Laundry Engineers Specialist Team Members.

Physical Requirements

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Activity:

Sitting,Walking,Standing,Bending,Squatting,Climbing,Kneeling,Twisting,Lifting, Reaching, Controlling Foot Controls, Speaking, Seeing (with correction),Written communications, Hand manipulation, special visual/auditory req.

Work Environment:

Works near moving mechanical parts

Works in outside weather conditions

Works in wet/humid non-weather conditions

Works in enclosed spaces

Works in high, precarious places

Exposure to toxic or caustic chemicals

Exposed to fumes or airborne particles

Risk of electric shock

Loud noise level

Overtime or extended hours when required

Blood/Fluid Exposure Risk

Category I: Tasks involve exposure to blood, fluids, or tissue

Category II: Usual tasks do not involve exposure to blood, body fluid, or tissues, but job may require performing unplanned Category I tasks

Category III: Tasks involve no exposure to blood fluids, or tissues. Category I tasks are not condition of employment