S&C GN - T&O - Learning Management System Administration Consultant/Associate Manager

Posted:
8/28/2024, 4:09:31 AM

Location(s):
Mexico City, Mexico

Experience Level(s):
Mid Level ⋅ Senior

Field(s):
Consulting

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This is a “tier 3” helpdesk role, which serves as an “Admin’s Admin” function; this role is critical to ensuring all client documentation, incident awareness/readiness, and knowledge management processes are executed consistently.

Responsibilities:

  • Reviews the current technology landscape and integration.

  • Close all service catalog requests within SLA.

  • Maintain CSOD certifications.

  • Responsible in performing the daily activities to maintain the Learning Management System.

  • Assisting training administrators and users, maintaining system standards, keeping the system up to date with eLearning content, class schedules, and managing training matrices.

  • Will also create and run reports, manage user permissions, and troubleshoot system and course issue.

  • +6 years of LMS experience

  • Cornerstone certified is a plus

  • Fluent in English

#LI-LATAM

About Accenture:

Accenture is a leading global professional services company that helps the world's leading

businesses, governments and other organizations build their digital core, optimize their

operations, accelerate revenue growth and enhance citizen services—creating tangible value at

speed and scale. We are a talent- and innovation-led company with 742,000 people serving

clients in more than 120 countries. Technology is at the core of change today, and we are one of

the world's leaders in helping drive that change, with strong ecosystem relationships. We

combine our strength in technology and leadership in cloud, data and Al with unmatched

industry experience, functional expertise and global delivery capability. We are uniquely able to

deliver tangible outcomes because of our broad range of services, solutions and assets across

Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities,

together with our culture of shared success and commitment to creating 3600 value, enable us

to help our clients reinvent and build trusted, lasting relationships. We measure our success by

the 3600 value we create for our clients, each other, our shareholders, partners and

communities. Visit us at www.accenture.com

Oportunidad Laboral Equitativa                                                                                 
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Accenture

Website: https://accenture.com/

Headquarter Location: Dublin, Dublin, Ireland

Employee Count: 10001+

Year Founded: 1989

IPO Status: Public

Last Funding Type: Grant

Industries: Business Information Systems ⋅ Construction ⋅ Consulting ⋅ Information Services ⋅ Information Technology ⋅ Infrastructure ⋅ Management Consulting ⋅ Outsourcing