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We are seeking a Senior Business Process Administrator for Informative Research, a part of the Stewart family of companies. This individual will conduct evaluation of existing business processes for the purposes of identifying and executing on improvement initiatives.​

Job Responsibilities

• Analyzes and tests current processes and systems to determine effectiveness and efficiency. ​

• Collects data, performs root cause analysis of issues or problems, and proposes solutions according to the current and future needs of the business. ​

• Oversees process change implementation and testing, and reviews changes to ensure they result in measurable organizational improvements.​

• Assists in the development and delivery of training programs or presentations communicating process revisions to the organization.​

• Performs specialized assignments; solves complex problems and develops non-traditional solutions through sophisticated analytical thinking ​
  Interprets internal/external business environment​
  Recommends best practices to improve processes or services​

• Impacts achievements of customer, operational, project or service objectives​

• Communicates difficult concepts to team to generate clarity and alignment on projects, initiatives, and various work products​

• May lead functional projects with moderate risks and resource requirements​

• Individual contributor working independently; may require guidance in highly complex situations​

• Performs all other duties as assigned by management​

Education

• Bachelor’s degree in relevant field preferred​

Experience

• Typically requires 5+ years of related work experience

• Expert in Visio or other visual process mapping tools

• Six Sigma or related experience/certification

• Process modeling using BPMN

Equal Employment Opportunity Employer

Stewart is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you have a disability and need assistance or an accommodation in the application process, please contact us by email at [email protected].