The Business Analyst is an intermediate level position responsible for the overall administrative activities of a business. These tasks may include contribution to external audits, business continuity activities or addressing regulatory issues. The Business Analyst may assist in activities such as the tracking of business financials, managing employee headcount or coordination of other administrative needs. May work on ad hoc projects as requested.

Responsibilities:

• Summarize budgets and submit recommendations for the approval or disapproval of funds requests
• Analyze monthly department budgeting and accounting reports to maintain expenditure controls
• Examine budget estimates for completeness, accuracy, and conformity with procedures and regulations
• Monitor the preparation of regular and special budget reports
• Provide advice and technical assistance with cost analysis, fiscal allocation, and budget preparation
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 0-2 years of relevant experience
• Database query knowledge preferred
• Proven expertise in Microsoft Office
• Consistently demonstrates clear and concise written and verbal communication skills

Education:

• Bachelor’s Degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Como Analista Comercial de Meses sin Intereses Tasa Cero Post Venta se dará seguimiento y apoyo durante todo el proceso de las campañas más importantes para el área, se desarrollarán actividades de comunicación y se fomentará el trabajo en equipo.

Responsabilidades:

• Participación en procesos de principio a fin trabajando con el equipo de Estrategias Comerciales para campañas institucionales, especiales, entre otras.
• Creación de diversos materiales para uso de nuestras áreas socias desde el Back Office, Quejas y Aclaraciones y Contact Center para comunicar cualquier cambio relevante o participación de nuestra área
• Actualización de BRMs e Instrucciones de Trabajo
• Seguimiento a Proyectos relacionados con temas de comunicación y atención a nuestros clientes
• Generación de métricas y extracción de data para realizar presentaciones
• Interpretación de data con los resultados de las campañas existentes para generar propuestas de mejora con el equipo de Estrategias Comerciales y cierres de campañas
• Documentación y mejora de procesos dentro del área

Se requiere:

• Licenciatura o experiencia equivalente
• Facilidad de palabra, organización, proactividad, autogestión, trabajo en equipo, habilidades para relacionarse efectivamente
• Experiencia en presentaciones ejecutivas (ppt)
• Experiencia en instrucciones de trabajo
• Conocimiento y experiencia elaborando flujo de procesos y manuales

Es deseable:

• Experiencia en ámbito financiero
• Manejo de Excel intermedio

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Job Family Group:

Business Strategy, Management & Administration

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Job Family:

Business Administration

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Time Type:

Full time

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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View the EEO Policy Statement.

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