Posted:
8/26/2024, 1:15:24 PM
Location(s):
New South Wales, Australia ⋅ Sydney, New South Wales, Australia
Experience Level(s):
Expert or higher ⋅ Senior
Field(s):
Product
See yourself in our team
Retail Banking Services (RBS) is the public face of CommBank, delivering a seamless banking experience for the future, to our 10 million + personal and small business customers. We offer market-leading products and services, supported by some of the world’s best systems and processes. The Home Buying team is building a brighter future for all by unlocking the dream of Home Ownership for all Australians. This is achieved through the end-to-end management of the Banks Home Loan business including distribution through proprietary and third-party channels, acquisition, retention, customer experience, risk, change and continuous improvement.
The Home Buying Manage & Own Crew is responsible for the in-life experience of our Home Loan customers ensuring customers maximise value from their loan and can seamlessly make changes when they need to. We support customers across all channels, Digital, Proprietary and Third Party Broker as well as our partners in the Group Operations Customer Retention team.
We are a passionate and dynamic team who want to re-imagine ‘what’s possible’ and make all of our decisions with a customer-obsessed lens ! We welcome diverse view-points, innovative thinking, and an eagerness to get things done.
Do work that matters
You will report to the Crew Lead, Manage & Own, and as a Product Owner (at the Executive Manager level) you will be responsible for setting the strategic vision and roadmap for the product in partnership with business stakeholders and product management to maximise delivery of business value and support benefits realisation.
You will continuously iterate and enhance solutions to create better outcomes and value for customer and stakeholders. You will move forward with less-than-perfect information, and quickly pivot to changing work demands, and possess the ability to accurately evaluate complex and ambiguous situations to reach timely, objective and informed decisions. You will influence others by communicating value with credibility and authority.
Key Responsibilities
We’re interested in hearing from people who have:
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.
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Website: https://commbank.com.au/
Headquarter Location: Sydney, New South Wales, Australia
Employee Count: 10001+
Year Founded: 1911
Last Funding Type: Post-IPO Debt
Industries: Banking ⋅ Finance ⋅ Financial Services ⋅ Wealth Management