Job Description:

Are you obsessed with data, partner success, taking action, and changing the game? If you have a whole lot of hustle and a touch of nerd, come work with Pattern! We want you to use your skills to push one of the fastest-growing companies in the US to the top of the list.

Pattern is the premier partner for global ecommerce acceleration and is headquartered in Utah's Silicon Slopes tech hub—with offices in Asia, Australia, Europe, the Middle East, and North America. Valued at $2 billion, Pattern has been named one of the fastest growing tech companies in North America by Deloitte and one of best-led companies in America by Inc. More than 100 global brands—like Nestle, Sylvania, Kong, Panasonic, Sorel, and Pandora—rely on Pattern's global ecommerce acceleration platform to scale their business around the world. We place employee experience at the center of our business model and have been recognized as one of America's Most Loved Workplaces®.

We are looking for a Director of Product to manage, maintain, and scale Pattern’s integrations, a key component of our ability to partner effectively with marketplaces across the globe. In this role, you will work closely with internal and external stakeholders as you lead out on roadmap prioritization, API initiatives, database structure design and more. You’ll collaborate closely with cross functional teams to ensure seamless integration solutions that enhance our product offerings and provide maximum value to users. This is a full time role, working a hybrid schedule from our Lehi office. 

 

Frequently Asked Questions

What is a day in the life of a Director of Product?

• Steer enhancement and innovation for Pattern integrations, creating a product roadmap with supporting user stories and requirements

• Collaborate with cross-functional leaders to grasp business objectives and customer pain points, prioritizing product initiatives according to anticipated business impact

• Work closely with engineering stakeholders to understand resource tradeoffs and technical feasibility of different product integrations

• Create, monitor and thoroughly groom product tickets to ensure clear direction and forward momentum for engineering teams

What will I need to thrive in this role?

• Bachelor’s degree or higher, with a preference toward technical majors

• 4-7 years of experience as a technical product leader and domain knowledge in the ecommerce industry

• Experience with enterprise SaaS, API services technology products with understanding of auto scaling services and large database structure design

• Experience presenting technical solutions to C-level executives 

• Ability to work flexibly across a global product and engineering org

• Knowledge of EDI

• Experience in web scraping technology and service companies

• Experience in large data sets for AI training models

• Exceptional written communication skills, ability to document software engineering technical specification needs within a clear set of requirements

What will make me stand out during the interview process?

• You have working knowledge within API connections in e-commerce

• You have experience in e-commerce platforms such as Amazon, Walmart, etc., with working knowledge of key metrics for sales, conversion, advertising, financial accounting, product information, and SEO

• You have an understanding of standard purchase order documents and codes in relation to EDI

• You're familiar with different enterprise systems such as SAP, Oracle, etc.

• You have JSON and SQL experience

• You manage all stakeholders input to the roadmap, and are able to execute with engineering teams

What is the team like?

You will supervise a team of Product Managers, Designers and development teams between the US and India, and be supervised by our Chief Brand Officer. This team is data driven and results oriented. You will collaborate regularly with members of your team to implement actionable solutions. Ideas and input are encouraged from all members.

Sounds great! What’s the company culture?

We are looking for individuals who are:

• Game Changers - A game changer is someone who looks at problems with an open mind and shares new ideas with team members, regularly reassesses existing plans and attaches a realistic timeline to goals, makes profitable, productive, and innovative contributions, and actively pursues improvements to Pattern’s processes and outcomes.

• Data Fanatics - A data fanatic is someone who recognizes problems and seeks to understand them through data, draws unbiased conclusions based on data that lead to actionable solutions, and continues to track the effects of the solutions using data.

• Partner Obsessed - An individual who is partner obsessed clearly explains the status of projects to partners and relies on constructive feedback, actively listens to partner’s expectations, and delivers results that exceed them, prioritizes the needs of your partners, and takes the time to create a personable experience for those interacting with Pattern.

• Team of Doers - Someone who is a part of a team of doers uplifts team members and recognizes their specific contributions, takes initiative to help in any circumstance, actively contributes to supporting improvements, and holds themselves accountable to the team as well as to partners.

What is the hiring process?

• Initial phone interview with Pattern’s talent acquisition team

• Video interview with a hiring manager

• Onsite interviews with department leaders

• Final video interview with Pattern leadership

• Professional reference checks

• Executive review

• Offer

How can I stand out as an applicant?

• Be prepared to talk about professional accomplishments with specific data to quantify examples

• Be ready to talk about how you can add value and be the best addition to the team

• Focus on mentioning how you would be partner obsessed at Pattern

• Be prepared to talk about any side projects related to data and analytics

Why should I work at Pattern?

Pattern offers big opportunities to make a difference in the ecommerce industry! We are a company full of talented people that evolves quickly and often. We set big goals, work tirelessly to achieve them, and we love our Pattern community. We also believe in having fun and balancing our lives, so we offer awesome benefits that include

• Unlimited PTO

• Paid Holidays

• Onsite Fitness Center

• Company Paid Life Insurance

• Casual Dress Code

• Competitive Pay

• Health, Vision, and Dental Insurance

• 401(k)

Pattern provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability, status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Pattern is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.