Job Description:

• JCI is looking for a high-energy and experienced individual for Order to Cash Team – Assistant Manager for JCI’s North America, Building Solutions business
• We are looking for someone with deep understanding of order to cash billing process including different invoice types (Manual, Consolidated and automated)
• Role of a Billing Analyst is expected to work on strict deadlines as an individual while being a good team player
• Validate the Purchase Order (PO) requests from to bill the order
• End to End knowledge of OTC – Billing Expertise, Credit/Rebill and Dispute Management
• Creation of Invoices with Accuracy along with timely delivery
• Basic Understanding of commercial terms of Customer Agreements like SOW, MSA
• Creating and Maintaining Process documents for Billing Process, adherence to SOX & Internal Controls
• Managing any issue that potentially impacts revenues and costs, from identification through to RCA and resolution
• Acting as a Billing Expert on projects / initiatives that could impact the end-to-end billing and dispute process
• Investigate and recommend solutions to revenue and billing under-performance and improvement opportunities as per the contractual and legal aspects associated with relevant customer contracts
• Ensuring that performance of Billing against contractual obligations is properly planned, tracked, and monitored, raise questions where this is not the case, and ensure plans are put in place to fix issues
• Developing an understanding of internal and external customer needs and ensure all activities and excellent delivery of customer satisfaction
• Month End Closing activities within given timelines
• Contribute ideas and actions towards the continuous improvement of processes within area of influence
• Adherence to JCI Policies & Procedures, which includes SOX Compliance
• Ensure a positive, open, and flexible work environment is maintained

Requirement and Qualifications:

• Bachelor’s/master’s degree in accounting, Business, or Finance required, other disciplines considered with relevant experience
• 2-5 years of work experience with a minimum experience of 18 months in OTC Billing or part of JCI Security Business for minimum 2 years
• Sound understanding of data collection, processing and billing processes and technology
• Customer Portal Invoicing experience required i.e., Ariba, Coupa
• Customer centric approach
• Strong analytical and data management skills
• Strong Business Process documentation skills
• Working in US working hours (Night shift) is a mandatory requirement
• Desired work experience in AS400, Oracle, SFDC, Citrix, Getpaid
• Intermediated skills in Microsoft Word, Excel, PowerPoint and Outlook
• Good Communication Skills (Written and Verbal)