Overview:

Manage assigned department by overseeing a staff of employees including supervisors and / or operations managers ensuring operational efficiency and targeted results are met. Provide operational, technical and functional expertise in work policies and procedures.

Primary Responsibilities:

• Responsible for the planning, leadership, innovative problem resolution, analysis and reporting for assigned department/division overseeing a staff of employees including supervisors and / or operations managers
• Responsible for the approval of new methods and procedures to make daily operations more efficient. Approve recommendations for department/division policy changes and creation of new department/division policy and procedures.  Consult and communicate with operations staff.
• Plan and implement new methods and procedures to make daily operations more efficient. Implement recommendations for department policy changes and creates new unit policy and procedures. Consults and communicates with operations staff.
• Contribute to strategic planning and short-term initiatives. Responsible for department contingency planning and regulatory compliance.
• Responsible for the development and review of project initiatives. Act as project lead for division/bank- wide projects
• Responsible and accountable for the budget process and is financially accountable for department/unit.
• Act in a liaison capacity with other departments. Build and maintain relationships with outside vendors. Participate in negotiations with outside vendors.
• Exercise usual authority of manager concerning staffing, performance appraisals, promotions, salary recommendations and terminations. Oversee training and development of direct reports.

Education and Experience Required:

Bachelor’s degree and a minimum of 3 year relevant experience,
OR lieu of a degree,
A combined minimum of 7 years higher education and/or work experience including 3 years relevant experience

5 years supervisory/operations experience

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $85,104.04 - $141,840.07 Annual (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.

Location

Rochester, New York, United States of America