MSIG USA continues to grow! 

Company Overview:

MSIG USA is the US-based subsidiary of MS&AD Insurance Group Holdings, Inc., one of the world’s top P&C carriers and a global Class 15 insurer, with A+ ratings and a reach that spans 40+ countries and regions. Leveraging our 350-year heritage, MSIG USA brings the financial strength, expertise, and global footprint to offer commercial insurance solutions that address your business’s unique risks.

Location: Warren, NJ USA

Duration: Graduate Co-op / Internship (4-8 months preferred)

Overview

MSIG USA is seeking a graduate student to support Program Management and Scrum Master responsibilities for data analytics and AI initiatives. This role is ideal for someone who enjoys enabling teams, bringing structure to complex work, and learning how large-scale data and AI programs are delivered in an enterprise environment.

You will report to the Program Director and work closely with data scientists, data engineers, analysts, product owners, and business stakeholders. While this is not a hands-on data science role, you will be deeply embedded in data and AI delivery, helping teams plan, execute, and continuously improve how they work within a scaled agile (SAFe) environment.

What You’ll Do

• Support program planning and execution for data analytics and AI initiatives
• Act as a Scrum Master for one or more agile teams within an Agile Release Train (ART)
• Facilitate agile ceremonies including stand-ups, sprint planning, reviews, and retrospectives
• Support Program Increment (PI) planning activities, including preparation, coordination, and follow-ups
• Track delivery progress, dependencies, risks, and impediments across teams
• Maintain program and team artifacts such as backlogs, sprint boards, roadmaps, objectives, and status reports
• Help teams follow Scrum and agile practices while adapting to real-world delivery needs
• Coordinate across teams to manage dependencies and support alignment to PI goals
• Support clear, concise communication with stakeholders and leadership
• Capture delivery metrics and insights to support continuous improvement

What We’re Looking For

• Currently enrolled in a graduate program (Master’s or PhD) in Business, Engineering, Data Science, Computer Science, Analytics, or a related field
• Strong interest in program management, agile delivery, and Scrum
• Basic understanding of data analytics and AI concepts and delivery workflows
• Excellent organizational, communication, and facilitation skills
• Comfortable working with technical teams and business stakeholders
• Ability to manage multiple priorities in a fast-moving environment
• Proactive, detail-oriented, and eager to learn

Nice to Have

• Exposure to SAFe, Scrum, Agile, or Kanban frameworks
• Experience using tools like Jira, Confluence, Azure DevOps, or similar
• Coursework or certification related to Agile, Scrum, or project management
• Prior co-op, internship, or team leadership experience
• Familiarity with enterprise data or AI project lifecycles

What You’ll Gain

• Hands-on experience as a Scrum Master and program management support in a data and AI organization
• Exposure to enterprise-scale analytics and AI initiatives
• Experience working in a scaled agile (SAFe) environment
• Mentorship from program, delivery, and data leaders
• Strong preparation for careers in program management, product operations, or agile delivery

Success Criteria – First 90 Days (SAFe / Scaled Agile Environment)

First 30 Days: Learn the System & Connect the Dots

By the end of the first month, success looks like:

• Clear understanding of MSIG USA’s scaled agile setup, including ARTs, roles, ceremonies, and cadence
• Familiarity with data analytics and AI value streams, PI goals, and key initiatives
• Active participation in team-level and program-level ceremonies
• Working knowledge of delivery tools such as Jira, Azure DevOps, and Confluence
• Established working relationships with the Program Director, Product Owners, and scrum teams

Days 31–60: Support Program Execution

By the end of the second month, success looks like:

• Supporting Scrum Master responsibilities for one or more teams within an ART
• Helping prepare for and support PI Planning, including dependency tracking and follow-up actions
• Keeping team and program artifacts accurate and up to date
• Proactively identifying risks, blockers, and cross-team dependencies
• Providing clear, reliable status updates to the Program Director
• Demonstrating confidence navigating both team-level and program-level priorities

Days 61–90: Operate at the Program Level

By the end of the third month, success looks like:

• Acting as a dependable Scrum Master with limited supervision
• Supporting alignment between team objectives and PI goals
• Helping teams manage dependencies and commitments across the ART
• Contributing to Inspect & Adapt and continuous improvement activities
• Improving at least one delivery or coordination process across teams
• Being trusted by teams and leadership as a reliable program execution partner

Hourly Rate: $27/hour

It's an exciting time for our company and a great opportunity to join a financially sound and growing global insurance group!  

It is the policy of MSIG USA to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, MSIG USA will provide reasonable accommodations for qualified individuals with disabilities.