Vice President Risk & Quality

 

What will you be doing:

Premier Insurance provides management services to American Excess Insurance Exchange, RRG (AEIX), an excess professional liability reciprocal risk retention group, and also operates an insurance brokerage providing insurance products and services to healthcare entities and providers nationwide.  AEIX members pool their risks and a majority of the members have internal claim management operations.  Premier Insurance works with the member risk and quality teams to operationalize and execute the mission of AEIX, to partner with forward-thinking healthcare leaders to safeguard assets, enhance patient safety, and inspire innovation, through collaborative and strategic risk management.

The VP, Risk & Quality position is a senior leadership position responsible for the executive management and performance of the AEIX risk and quality operations reporting directly to the President of Premier Insurance. This position must set the strategic direction and oversight for the department and drive process improvement and quality services internally and externally with AEIX.  This is both an operational position and a forward-facing client position and will require a high degree of coordination with other leaders and departments within Premier Insurance and Premier. While this position will be dedicated 100% to the management of the AEIX risk management services and quality programs, leadership and participation in operational and strategic activity with other Premier Insurance and Premier product lines will also be required from time to time.  Superior outcomes will include outperforming objective measurable benchmarks, achieving mutually beneficial results for the members and AEIX, identifying innovative solutions, and ensuring AEIX risk operations always conducts itself with member focus and an emphasis on quality communications and best-in-class services.

It is expected that a candidate for this role brings a high degree of expertise in designing and implementing risk management, safety, quality, and loss control services designed to reduce risk and losses for AEIX and its members.  The VP will design, lead, and participate in projects relating to quality, safety and benchmarking initiatives, client satisfaction initiatives, client/employee education and process improvements. The VP will be required to speak at governance meetings and industry conferences regarding AEIX specifics, national trends, and provide updates on initiatives.  This position will also provide guidance to AEIX member healthcare systems as needed in the management of their own risk management processes.  In conjunction with the PIMS leadership team, this position may also work with business partners such as partnering insurance companies, Third Party Administrators (TPAs), and other Premier businesses to achieve AEIX strategic objectives.

The VP, Risk & Quality must be a sophisticated, self-possessed individual who can balance working with different members and different personalities.  This individual must be able to display a high degree of experience with an aptitude for complex and emerging risk and quality issues facing health systems.  Diplomacy, sincerity, and a passion for vigilantly staying abreast of current industry trends and best practices.

Risk Management Strategic Operations – 80%

• Develop and implement visionary risk management, patient safety, and quality strategic plan for AEIX

• Directly manage, evaluate, and motivate the risk management staff

• Ensure that industry risk and quality best practice policies and procedures are implemented to provide best in class risk management consulting services to AEIX members

• Develop and deploy safety, loss control and risk management services that mitigate risk exposures that are inherent to health care systems

• Provide research and draft advisory opinions regarding questions posed by AEIX members

• Develop AEIX, Premier Insurance or Premier quality or risk management projects

• Create a strategic framework to analyze and monitor loss trending

• Design risk control services and training packages which will meet the needs of AEIX members

• Design, manage, participate, and lead quality improvement collaboratives

• Design solutions and determine the most appropriate means for reducing losses and assign appropriate personnel and resources necessary to ensure efficient delivery of services

Risk Management Communication – 20%

• Develop content and obtain speakers for education webinars

• Manage content and speakers for AEIX risk management and governance meetings

• Manage annual program for providing awards and grants to AEIX members in recognition of outstanding quality and safety programs, including coordinating governance subcommittee responsible for collecting applications and determining winners

• Promote and increase visibility of Premier Insurance/AEIX at national quality or risk management associations (i.e. ASHRM)

• Support the traditional risk management services offered to AEIX members through knowledge transfer, i.e. writing articles for newsletters, finding speakers and/or marketing presentations, and developing education programs

• Manage content for the AEIX member community

​Required Qualifications

Work Experience:

Years of Applicable Experience - 12 or more years

Education:

Bachelors (Required)

 

Preferred Qualifications

Skills:

• Medical professional risk management with an insurance carrier

• Healthcare clinical, risk management, patient safety, and quality experience

• Accountable for risk mitigation, risk reduction, and patient safety programs and outcomes

Experience:

• Nursing

• Clinical care

• Medical professional insurance

• CPHRM, CPHQ

Education:

• Masters

 

Additional Job Requirements:

• Remain in a stationary position for prolonged periods of time 

• Be adaptive and change priorities quickly; meet deadlines 

• Attention to detail 

• Operate computer programs and software 

• Ability to communicate effectively with audiences in person and in electronic formats.   

• Day-to-day contact with others (co-workers and/or the public) 

• Making independent decisions 

• Ability to work in a collaborative business environment in close quarters with peers and varying interruptions 

 

Working Conditions: Remote

 

Travel Requirements: Travel 41-60% within the US

 

Physical Demands: Sedentary: Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves remaining stationary most of the time. Jobs are sedentary if movement is required only occasionally, and all other sedentary criteria are met.

 

Premier’s compensation philosophy is to ensure that compensation is reasonable, equitable, and competitive in order to attract and retain talented and highly skilled employees. Premier’s internal salary range for this role is $155,000 - $289,000. Final salary is dependent upon several market factors including, but not limited to, departmental budgets, internal equity, education, unique skills/experience, and geographic location. Premier utilizes a wide-range salary structure to allow base salary flexibility within our ranges.

Employees also receive access to the following benefits:

·       Health, dental, vision, life and disability insurance

·       401k retirement program

·       Paid time off

·       Participation in Premier’s employee incentive plans

·       Tuition reimbursement and professional development opportunities

Premier at a glance:

• Ranked #1 on Charlotte’s Healthiest Employers list for 2019, 2020 and 2022, and 49th Healthiest Employer in America (2022)
• ​Named one of the World’s Most Ethical Companies® by Ethisphere® Institute for the 13th year in a row
• The only company to be recognized by KLAS twice for Overall Healthcare Management Consulting
   

Employees receive:

• Perks and discounts
• Access to on-site and online exercise classes
• Paid time off to volunteer in their communities

Premier is looking for smart, agile individuals like you to help us transform the healthcare industry. Here you will find critical thinkers who have the freedom to make an impact. Colleagues who share your thirst to learn more and do things better. Teammates committed to improving the health of a nation. See why incredible challenges require incredible people.

Premier is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to unlawful discrimination because of their age, race, color, religion, national origin, ancestry, citizenship status, sex, sexual orientation, gender identity, gender expression, marital status, familial status, pregnancy status, genetic information, status as a victim of domestic violence, covered military or protected veteran status (e.g., status as a Vietnam Era veteran, disabled veteran, special disabled veteran, Armed Forces Serviced Medal veteran, recently separated veteran, or other protected veteran) disability, or any other applicable federal, state or local protected class, trait or status or that of persons with whom an applicant associates. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. In addition, as a federal contractor, Premier complies with government regulations, including affirmative action responsibilities, where they apply.

Premier also provides reasonable accommodations to qualified individuals with a disability or those who have a sincerely held religious belief. If you need assistance in the application process, please reply to [email protected] or contact Premier Recruiting at 704.816.5200.

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