“I can succeed as a Senior Business Operations Specialist at Capital Group.”

As a Senior Business Operations Specialist, you will play a pivotal role in driving and executing product and process improvements within Private Client Services. You will work closely with business owners and stakeholders to design business processes, identify gaps, define future requirements, develop business cases, and make recommendations to enhance our operational efficiency.

Key Responsibilities:

• Lead design sessions and capture requirements in partnership with the technology team to ensure timely delivery of product development.
• Drive product management and process improvements, focusing on initiatives that optimize business processes and operations.
• Support and improve user engagement by leading UAT, iterative sprint testing, providing guidance and solutions to enhance overall processes.
• Partner with business stakeholders to develop, implement CI recommendations and driving the voice of the customer regularly.

“I am the person Capital Group is looking for.”

• Bachelor's degree required.
• Minimum of 5 years of experience in a similar role, preferably within the Financial Services/Asset Management industry.
• Demonstrated ability to work collaboratively with senior leadership and cross-functional teams.
• Strong communication, presentation, persuasion, and interpersonal skills.
• Analytical and continuous improvement mindset, with a proficiency in using data to inform decisions and measure success.
• Proven track record of working in a fast-paced, dynamic environment and adapting to changing priorities.
• Experience in drafting and managing business updates for various audiences and levels of management.
• Exceptional problem-solving skills and the ability to develop clear and comprehensive recommendations on next steps.

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Southern California Base Salary Range: $116,974-$187,158

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In addition to a highly competitive base salary, per plan guidelines, restrictions and vesting requirements, you also will be eligible for an individual annual performance bonus, plus Capital’s annual profitability bonus plus a retirement plan where Capital contributes 15% of your eligible earnings.

You can learn more about our compensation and benefits here.

* Temporary positions in Canada and the United States are excluded from the above mentioned compensation and benefit plans.

We are an equal opportunity employer, which means we comply with all federal, state and local laws that prohibit discrimination when making all decisions about employment. As equal opportunity employers, our policies prohibit unlawful discrimination on the basis of race, religion, color, national origin, ancestry, sex (including gender and gender identity), pregnancy, childbirth and related medical conditions, age, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, citizenship status, AIDS/HIV status, political activities or affiliations, military or veteran status, status as a victim of domestic violence, assault or stalking or any other characteristic protected by federal, state or local law.