Application Support Engineer

Posted:
12/10/2024, 11:19:05 PM

Location(s):
Bhubaneshwar, Odisha, India ⋅ Odisha, India

Experience Level(s):
Expert or higher ⋅ Senior

Field(s):
IT & Security

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Supply Chain Management (SCM) Applications
Good to have skills : No Function Specialty
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of supply chain management (SCM) applications and contribute to the success of the organization. Roles & Responsibilities: - Expected to be an SME, collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Ensure the smooth functioning of supply chain management (SCM) applications. - Identify and resolve issues within multiple components of critical business systems. - Collaborate with cross-functional teams to address technical challenges. - Contribute to the continuous improvement of application support processes. Professional & Technical Skills: - Must To Have Skills: Proficiency in Supply Chain Management (SCM) Applications. - Strong understanding of software troubleshooting and problem-solving techniques. - Experience in analyzing and resolving technical issues in a timely manner. - Knowledge of database management systems and SQL queries. - Familiarity with ITIL framework and incident management processes. Additional Information: - The candidate should have a minimum of 5 years of experience in Supply Chain Management (SCM) Applications. - This position is based at our Bengaluru office. - A 15 years full time education is required. - 24x7 Support Requirement

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading organizations build their digital core, optimize their operations, accelerate revenue growth and enhance services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 774,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com 

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Accenture

Website: https://accenture.com/

Headquarter Location: Dublin, Dublin, Ireland

Employee Count: 10001+

Year Founded: 1989

IPO Status: Public

Last Funding Type: Grant

Industries: Business Information Systems ⋅ Construction ⋅ Consulting ⋅ Information Services ⋅ Information Technology ⋅ Infrastructure ⋅ Management Consulting ⋅ Outsourcing