Senior Compliance Business Oversight Manager

Posted:
10/3/2024, 2:34:02 AM

Location(s):
Ontario, Canada ⋅ Old Toronto, Ontario, Canada

Experience Level(s):
Senior

Field(s):
Business & Strategy ⋅ Legal & Compliance

Work Location:

Canada

Hours:

37.5

Line of Business:

Compliance

Pay Details:

We’re committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with a member of our HR Team and ask compensation related questions, including pay details for this role.

Job Description:

Department Overview:

The Global Compliance Department is responsible for overseeing regulatory compliance across TDBG in accordance with the Global Compliance Operating Framework. The team is accountable for promoting regulatory compliance by developing and maintaining compliance programs, including identifying and disseminating regulatory developments to businesses they support, maintaining Compliance policies, managing complaints and regulatory filings, providing relevant training, carrying out independent monitoring and oversight activities, reporting on the state of compliance to the Board, UDP and senior management, as needed, and providing advice and support, as required.

Job Details:

Reporting to the VP, Compliance Transformation, the Senior Manager accountabilities will include, but not be limited to:  

  • Lead collaborative work to design and implement a comprehensive stakeholder engagement and communication strategy to support Global Compliance's strategic objectives with a particular focus on the RCM Program
  • Build and maintain strong and effective working relationships within the Enterprise and Global Compliance, and act as a central liaison with key stakeholders on the RCM Program and Compliance Transformation initiatives
  • Work with the Compliance leadership team, business management/partners to develop proactive strategies, tactics, policies and programs to effectively manage stakeholder engagement and promote consistency in the application of the Compliance programs and standards across the Enterprise
  • Identify opportunities to enhance innovation, workflow capabilities and implementation of transformation initiatives to support technology enablement and digitization of Compliance capabilities
  • Be knowledgeable of practices and procedures within own area of responsibility and keep abreast of emerging trends for Compliance
  • Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation, and teamwork and promote timely communication of issues/ points of interest
  • Foster the continued development of a risk culture and compliance mindset across the department and in the business

Job Requirements:

  • University degree and minimum 7 years of relevant industry work experience (compliance or risk management experience preferred)
  • Experience in stakeholder engagement, compliance or risk management programs is highly desirable with preference for candidates who can demonstrate development of program elements and/or implementation of stakeholder change management strategies and/or programs
  • A high degree of professionalism, poise and leadership, and persuasive communication skills, with the ability to represent Global Compliance with multiple stakeholders across the Enterprise
  • Analytical and problem-solving skills, including the ability to elicit requirements from a business perspective, synthesize the information, and articulate those requirements in a manner that can be easily understood
  • Excellent verbal and written communication skills, including public speaking/presentation skills and well-developed listening and collaboration skills
  • Ability to deal with conflicting points of view and to effect creative and responsive solutions
  • Ability to lead projects and work independently to achieve goals
  • Proficient with MS Office applications and analytics and reporting applications

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.
 

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process 
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.


Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet