Responsibilities:

• Provide digital product management services on a digital product, applying functional expertise to improve digital product results.
• Collaborate with small cross-functional teams to demonstrate best practices that drive significant change to the client experience.
• Coach digital product teams towards best practices and learnings. Ensure delivery of messaging, communication, and customer outreach as necessary.
• Partner with stakeholders to resolve production and implementation issues in a timely manner, and support/drive escalations where required to enable rapid delivery.
• Lead the planning, development and implementation of a new digital product.  Define and analyze markets, developing detailed product features and requirements, and developing implementation plans.
• Employ a variety of qualitative and quantitative analysis techniques to continually improve the user experience.
• Participate in and provide recommendations for ongoing business planning and departmental prioritization activities.

Qualifications:

• Minimum of three years related work experience. Two years of managing a project preferred. Financial Services or function-specific experience preferred.
• Undergraduate degree or equivalent combination of training and experience.
• Ability to motivate development team to achieve specific strategic goals/OKRs.
• Ability to solve complex problems from the advice business with little direction from superior.
• Ability to look ahead and think strategically about how to improve owned products.

Additional "nice to haves":

• PAS acumen
• Agile experience
• Internal Investor Profile (PAS) experience

Special Factors

Sponsorship

Vanguard is not offering visa sponsorship for this position.

About Vanguard

We are Vanguard. Together, we’re changing the way the world invests.

For us, investing doesn’t just end in value. It starts with values. Because when you invest with courage, when you invest with clarity, and when you invest with care, you can get so much more in return. We invest with purpose – and that’s how we’ve become a global market leader. Here, we grow by doing the right thing for the people we serve. And so can you.

We want to make success accessible to everyone. This is our opportunity. Let’s make it count.

Inclusion Statement

Vanguard’s continued commitment to diversity and inclusion is firmly rooted in our culture. Every decision we make to best serve our clients, crew (internally employees are referred to as crew), and communities is guided by one simple statement: “Do the right thing.”

We believe that a critical aspect of doing the right thing requires building diverse, inclusive, and highly effective teams of individuals who are as unique as the clients they serve. We empower our crew to contribute their distinct strengths to achieving Vanguard’s core purpose through our values.

When all crew members feel valued and included, our ability to collaborate and innovate is amplified, and we are united in delivering on Vanguard's core purpose.

Our core purpose: To take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.