Market Development Manager, Digital Solutions

Posted:
10/21/2024, 3:11:22 AM

Location(s):
Charlotte, North Carolina, United States ⋅ North Carolina, United States

Experience Level(s):
Mid Level ⋅ Senior

Field(s):
Business & Strategy ⋅ Sales & Account Management

Join Xylem in the global mission to #LetsSolveWater! As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

Job Summary:

  • Support and develop the sales efforts of Xylem branch offices and channel partners within your geographic area, serving as a technical sales resource for Automation and Digital Solution products through coaching and mentoring personnel.
  • Perform technical and / or sales training in relation to Xylem’s Automation and Digital Solutions portfolio.
  • Achieve and surpass agreed upon quotas and goals for sales of Automation and Digital Solution products in your geographic area and assist your colleagues in meeting overall NAR targets.
  • Coordinate sales efforts with Xylem (Flygt) Direct Sales Representatives, Territory Managers / Regional Managers along with Senior Market Development Manager for ADS, the ADS Application Engineering Team / ADS Support Team.
  • Support and follow specific sales initiatives and strategies as set by the company / your supervisor.
  • Attend, assist, and represent the company in a professional manner at networking functions, receptions, business seminars, and trade shows.
  • Adhere to Xylem’s standard policies, procedures, and codes of conduct.
  • Represent Xylem in a positive and professional manner at all times, inside and outside of the company.
  • Follow-up promptly on new opportunities and referrals.
  • Provide voice of the customer (VOC) in relation to product suitability and enhancements.
  • Provide periodic reports, such as sales forecasts and weekly sales reports detailing individual sales activities, market trends, competitors’ activities, pricing issues, and any problems or issues that need to be addressed.
  • Develop and maintain an active database of sales opportunities in the company’s Customer Relationship Management (CRM) system.

Key Competencies:

(Job Function specific; simplified list with link to full description by Career Stage in MyHR.)

  • Analysis & synthesis
  • Inspiring accountability
  • Continuous improvement mindset
  • Leading people & teams (for people manager)
  • Cross-boundary collaboration
  • Market & product innovation
  • Customer & market intelligence
  • Market/product strategy & planning
  • Developing capability (for people manager)
  • Sales enhancement & execution
  • Influence

Qualifications: Education, Experience, Skills, Abilities, License/Certification:

Required Qualifications:

Minimal education & experience, essential skills & abilities and required license/certification to perform this job.

  • Bachelors’ degree and / or 5+ years equivalent experience in automation & controls, preferably in a technical field (an electrical engineering degree highly desirable); strong technical aptitude essential
  • Experience in industrial controls applications with a working knowledge of PLCs, telemetry, distributed control networks, and industry standard communications protocols highly desirable.
  • Sales Management experience in the water industry is highly desirable

Preferred Qualifications:

Additional preferences for a specific position.

  • VBSS Greenbelt is preferred 
  • High proficiency in Microsoft Word, PowerPoint and Excel
  • Experience with Customer Relationship Management (CRM) is desirable
  • Must be highly motivated with strong communications skills and the ability to work independently.

Additional Information:

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Light lifting, office environment
  • Must occasionally lift/ transport up to 25 pounds.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Office:  Standard office equipment; work usually performed in an office setting free from any disagreeable elements.

Salary range:

$70,500.00 - $126,500.00

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of diversity, equity and inclusion in driving innovation and allowing us to compete more effectively around the world.

At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We embrace diversity and prioritize our employees' well-being through our DE&I initiatives and Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment. 

 

Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation