Director, LACA Ecosystem Product Delivery and Prepaid- Paseo de la Reforma, México

Are you an experienced leader seeking to lead a product strategy and concept development for our products in Latin America? Do you enjoy partnering with cross-functional teams across LACA region? Then, it’s time to join Western Union as our Director of LACA Ecosystem Product Delivery and Prepaid.

Western Union powers your pursuit.

We are searching for an innovative and operationally disciplined Director who will be The Director of Product Delivery to lead the successful execution of product initiatives with a focus on the LACA region, driving Western Union's business development growth objectives. In this role, you will play a critical part in defining and delivering innovative product concepts “right the first time and on time”, ensuring alignment with our strategic goals, and spearheading cross-functional collaboration.

Role Responsibilities

• Define and articulate various aspects of new product concepts tailored to the LACA market. Ensure adequate Product Definitions that are clear and feasible for technology to implement in the required time.
• Oversee the planning and execution of product initiatives within the LACA region, ensuring comprehensive risk mitigation, resource allocation, distribution strategies, and business requirements are met.
• Develop and maintain product roadmaps specific to the LACA region, securing necessary project approvals while aligning with Western Union’s overarching business strategies and objectives.
• Partner with geographically dispersed, cross-functional teams across the LACA region to implement product initiatives effectively. Collaborate with internal stakeholders, external partners, and third-party resources to drive successful outcomes. Main point of contact with the technology team.
• Analyze market trends and customer feedback specific to the LACA region to identify opportunities for service enhancements and line extensions, leveraging insights to support business growth.

Role Requirements

• Proven experience in product management or delivery within the LACA region or similar markets.
• Strong understanding of operational and technical requirements related to product development, particularly in the context of LACA.
• Exceptional leadership and communication skills, with a track record of managing diverse teams across different geographies.
• Ability to think strategically while executing tactically.
• Familiarity with risk management practices and project management methodologies.

We make financial services accessible to humans everywhere. Join us for what’s next.

Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/.

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

Your Mexico specific benefits include: 

• Grocery voucher.
• 2 personal days off.
• Savings fund.
• Insurance for Major Medical Expenses, Vision, Dental.
• Online medical insurance 24/7.
• Special days for marriage or concluding an academic degree.

Our hybrid work model

Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate. 

We make financial services accessible to humans everywhere. Join us for what’s next.

Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/.

#LI-YV #LI-Hybrid 

Estimated Job Posting End Date:

11-08-2024

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.