Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. 

If you are looking for personal and professional growth, in a company with an inclusive culture, which seeks equity, respects differences and believes in people's potential, this is the right place. We consider people with disability candidates and those with diversity in gender, culture, ethnicity, religion, age, generation, race, nationality and sexual orientation.

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Role Summary
Caterpillar’s Construction Industries Services Division (CISD) is hiring an Senior Sales Support Consultant for our Retail and Small Core customers. The role supports the LATAM territory (Central and South America), acting as a market specialist and subject matter expert for strategic Retail and Small Core Aftermarket solution development within Construction Industries. The Senior Sales Support Consultant will pinpoint and prioritize key lost opportunities in Retail and Small Core, driving solution development through the Construction Industries Services Division.

What You Will Do (Job Duties)
• Identify “Moments that Matter” and gather on Voice of the Customer/ Voice of the Dealer/ Voice of the Business and data insights to define CI retail customer requirements for highest areas of lost retail opportunity in LATAM
• Work through key partners to pilot compelling integrated services offerings relevant to Construction Industries Retail and Small Core customer needs in LATAM
• Regionalize central Go-To-Market framework consisting of definition of winning, execution plan & preparation, marcomm, training and governance
• Help Monitor priority LATAM dealer’s Retail and Small Core SGPs and implementation of the Winning Recipe and support Area Sales Reps in the field as needed to support Retail and Small Core STU growth.
• Own Retail Sales Variance strategy and quarterly retail campaign strategy and execution for the region.

What You Have (Skills & Experience)
• Excellent communication, presentation, and interpersonal skills; Demonstrated ability to communicate complex concepts clearly and persuasively based on the audience.
• Ability to create/enable behavioral changes in organizations and motivating others inside and outside the Caterpillar to improve performance.
• Ability to work independently with urgency, innovate and deliver results
• Strong project leadership capabilities, excellent communication skills and organization

Basic Requirements:

• Bachelor Degree

• English and Spanish Pre Advanced

• 5+ years of experience in the industry

Top Candidates Will Also Have

• Experience working with the dealer marketing and sales operations processes

• Experience with Aftermarket parts and service offerings or developing go-to-market for products or services

• Prior background working with the retail customer base

• Portuguese Basic

Travel Required: up to 50% in the region

Some of the offered benefits*:

·Medical plan 

·Dental plan

·Medicines reimbursement 

·Psychological, Legal, Social and Finance Support Program

· Wellhub

·Private pension plan

·Profit share

·Meal assistance 

·Christmas basket

·Life and personal insurance

·Extended maternity and paternity leave

·Grupo de recursos para funcionários (Jovens Profissionais, Mulheres em Networking, LAMBDA (LGBTQIA+), Grupo Latino, Ativos no Esporte, SWE e ToastMasters.

*Caterpillar reserves the right to change or modify benefits at any time, subject prior notice and in compliance with legal requirements. Benefit elegibility may vary by position and location

The Recruitment & Selection area emphasizes that it does not use personal emails and/or emails from other domains (@gmail, @hotmail, etc.)  to contact candidates. Available vacancies are only advertised through the company's official channels (www.caterpillar.com/careers.html; https://www.linkedin.com/company/caterpillar-inc), and official Caterpillar emails are mandatory followed by the domain @cat.com. Also, the company does not request any type of payment (bank transfer, pix, etc.) for the purposes of the selection process. For more information click on the link: https://www.caterpillar.com/pt/careers/apply-now/help.html

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