Work Location:

United States of America

Hours:

40

Pay Details:

$86,840 - $112, 320 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. The included salary range for this role takes into account multiple factors that are considered in making compensation decisions. The base pay actually offered may vary based upon candidate's skills and experience, job-related knowledge, licensure and certifications, geographic location, and other specific business and organizational needs. As TD puts career development at the forefront of our colleague experience, it is not typical for an individual to be hired at or near the top of the range for their role.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

Risk Management

Job Description:

The Senior Group Risk Analyst, Operational Risk-Operational Resilience provides a broad range of research, analysis, reporting, monitoring and/or operational process support within a defined area of function.  Supports business by providing expert guidance/advice on a range of risk related matters within assigned or own area of specialization

Operational Resilience is the ability for TD to continue to deliver, and rapidly recover, essential services through business disruption events, whether internal or external. It encompasses the entire ecosystem of how TD products and services are delivered and includes key components such as people, processes, premises, technology/cyber, data and third parties. The Senior Group Risk Analyst, Operational Risk-Operational Resilience will be part of the Operational Resilience program team and report directly to the Senior Manager, Group Risk.  This position is a global role based in the United States and will be accountable for supporting the execution of Operational Resilience assessments of the Bank's Essential Business and Shared Services, in collaboration with business and corporate partners.  The role requires the ability to thrive within an environment of ambiguity, work independently, but also collaborate with team members and business partners.  We are looking for a candidate eager to work within a growing team environment and proactively contribute to the long-term success of the program.

The Senior Group Risk Analyst, Operational Risk-Operational Resilience may support and/or provide oversight, commentary, and strategy analysis in connection to team and/or individual initiatives.

Department Overview

As an independent team within the Risk Management group, Operational Resilience works with business units and corporate partners to ensure ongoing management of operational risks across TD Bank Group. TDBG applies the “Three Lines of Defense” model to risk management. Risks are owned and managed by the first line, which is responsible to develop, operate, and monitor sufficient controls. Risk Managers (and other governance roles) form the second line. The second line is independent of the business; it provides policies, standards and methodologies, and has the accountability and authority to assess and challenge the first line to ensure compliance with same. Internal Audit is the third line of defense, providing periodic independent verification of first- and second-line activities ORM is accountable for the design and maintenance of TDBG’s Operational Risk Management Framework, which encompasses enterprise-level policies, processes and practices for identifying, assessing, mitigating and reporting operational risk. ORM also facilitates enterprise level reporting of operational risk exposures to senior management, the Operational Risk Oversight Committee (OROC) and the Risk Committee of the Board (RCoB.) To implement the ORM Framework across the bank, we collaborate with a broad network of risk management practitioners who form TD’s extended ORM Community and the bank’s Second Line of Defense against risk.

Depth & Scope:

• Utilizes expertise to exercise sound and expert independent professional judgement and discretion in interacting and communicating with staff and senior management of the Bank with respect to regulatory risk and other matters

• Empowered to make prudent professional recommendations - in rendering advice and counsel to business lines or assigned area and risk which impact performance of the business and overall enterprise strategies and objectives

• Integrates the broader organizational context into advice and solutions within own functional area

• Understands the industry, competition and the factors that differentiate the organization

• Acts as the primary subject matter expert and expected to make sound decisions in setting standards within area of expertise

• Applies expert knowledge and best practices to implement process, product or service improvements

• Oversees and/or independently performs tasks from end to end

• Acts as a subject matter expert within own area of specialty or as a resource for others

• Leads projects of moderately to complex risk and resource requirements; may lead end-to-end processes or functional programs

• Executes on complex problems requiring analysis of multiple variables, including consultation with multiple stakeholders

• Recommends and implements solution within own are or responsibility that impact the strategies and objectives of the department

• Uses advanced methods to contribute to new solutions and recommends standards against which others will operate

• Impacts a high level of complexity in operational/reporting/process and/or analysis function requiring medium to longer term focus. Provides advanced analysis and/or specialized reporting to support business partners, functional areas or centers of expertise. Builds stakeholder alignment in leading projects and activities; may provide process and subject matter advice at senior levels

• Works independently as the senior technical lead and guides others within area of expertise

• Identifies and leads problem resolution for complex issues at all levels

Education & Experience:

• Undergraduate degree or technical professional certification and/or

• 5+ years relevant experience

• Proficient knowledge of risk management, programs, policies, practices & reporting for business supported and/or area of discipline

• Understanding and experience with various programing tools

• Knowledge of risk management environment, standards, regulations and mitigation

• Knowledge of current and emerging competitor and market trends

• Ability to lead, plan, implement, and evaluate program/project activities to ensure completion of initiatives

• Advanced skill in using analytical software tools, data analysis methods and reporting techniques

• Skill in using computer applications including MS Office

• Ability to communicate effectively in both oral and written form

• Ability to work collaboratively and build relationships

• Ability to work successfully as a member of a team and independently

• Ability to exercise sound judgement in making decisions

• Ability to analyze, organize and prioritize work while meeting multiple deadlines

• Ability to handle confidential information with discretion

• PREFERRED QUALIFICATIONS:

• Organizational awareness and demonstrated relationship building skills, with a superior ability to make things happen through the use of positive influence.

• Strong organizational skills, with the ability to work in a fast-paced environment and manage multiple deadlines and priorities.

• Strong critical thinking, analytical and problem-solving skills.

• Sound understanding of the risk management landscape and disciplines at TD

• Skillful communication (written and verbal), negotiation and partnership skills to balance stakeholder input but remain objective to reach the right outcome.

• A high level of integrity, earning the respect and trust of her/his peer group and employees.

• Strength in influence and relationship management skills.

• Clear-thinking and able to consistently deliver high quality work under pressure; able to act fast and work within tight time frames and maintain a sense of humor.

• Comfortable and proficient with Microsoft Office

Customer Accountabilities:

• Develops and operationalizes standards, policies and processes to identify, report and mitigate overall risk exposures within the business

• Proactively analyzes potential risks and ensures key risks are aggregated/escalated to appropriate areas

• Supports ongoing risk measurement activities by acquiring, analyzing and reporting business operational or relevant loss data

• Establishes and provides regular risk analysis and reporting on operational loss performance of the business

• Supports business with analysis and reporting on risk issues and their impact which may include scenario analysis

• May be responsible for coordinating business continuity management (BCM) processes and supporting regulatory/compliance related initiatives impacting overall risks to the business (e.g. CDIC, anti-money laundering)

• Supports established enterprise-wide risk escalation, review and approval processes, data management, policies and risk assessment processes

• Contributes to the monitoring of Key Risk Indicators through the identification of key risk drivers for the business

• May also monitor/report on compliance, management, and strategic initiatives

• Provides regular commentary and industry analysis in supporting the development/maintenance/oversight of policies/procedures/practices

Shareholder Accountabilities:

• Adheres to enterprise frameworks or methodologies that relate to activities for our business area

• Ensures respective programs/policies/practices are well managed, meet business needs, comply with internal and external requirements, and align with business priorities

• Consistently exercises discretion in managing correspondence, information and all matters of confidentiality; escalates issues where appropriate

• Ensures business operations are in compliance with applicable internal and external requirements (e.g. financial controls, segregation of duties, transaction approvals and physical control of assets)

• Participates in cross-functional/enterprise/initiatives as a subject matter expert helping to identify risk/provide guidance for complex situations

• Conducts internal and external research projects; supports the development/delivery of presentations/communications to management or broader audience

• Conducts meaningful analysis at the functional or enterprise level using results to draw conclusions, make recommendations and assess the effectiveness of programs/policies/practices

• Monitors service, productivity and assesses efficiency levels within own function and implements continuous process/performance improvements where opportunities exist

• Leads/facilitates and/or implements actions/remediation plans to address performance/risk/governance issues

• Actively manages relationships within and across various business lines, corporate and/or oversight functions and ensures alignment with enterprise and/or regulatory requirements

• Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts

• Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite

Employee/Team Accountabilities:

• Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues/points of interest

• Provides thought leadership and/or industry knowledge for own area of expertise in own area and participates in knowledge transfer within the team and business unit

• Keeps current on emerging trends/developments and grows knowledge of the business, related tools and techniques

• Participates in personal performance management and development activities, including cross training within own team

• Keeps others informed and up-to-date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities

• Contributes to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices

• Leads, motivates and develops relationships with internal and external business partners/stakeholders to develop productive working relationships

• Contributes to a fair, positive and equitable environment that supports a diverse workforce

• Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally

Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. 

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

If you are an applicant with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program at [email protected]. Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.