Manager, Process Improvement

Posted:
9/2/2024, 5:00:00 PM

Location(s):
Arkansas, United States ⋅ Bentonville, Arkansas, United States

Experience Level(s):
Mid Level ⋅ Senior

Field(s):
Product

Position Summary...

What you'll do...

Drive business goals by developing and managing key initiatives and processes. Analyze data to assess current performance, identify gaps, and implement continuous improvements. Collaborate with cross-functional teams to simplify operations and ensure sustainable, scalable solutions.

Lead global projects, applying industry best practices and understanding global trends to guide organizational strategies. Develop and implement change initiatives, managing expectations and ensuring smooth adoption across the business.

Build and maintain strong relationships with stakeholders, support business needs, and foster continuous learning. Provide leadership and development opportunities for associates while ensuring compliance with company policies and standards.

Essential Functions:

  • Develops and designs courses and curriculum.
  • Edits and develops online learning materials.
  • Creates learning experiences and environments.
  • Designs learning activities, assignments, and assessments.
  • Creates computer-based training (CBT) modules and storyboards.
  • Develops instructor’s manuals, rubrics, and other teaching tools.
  • Collaborates with subject experts to develop course content.
  • Manages online learning communities.
  • Analyzes, updates, and refines existing online content.
  • Trains instructors, students, and employees in how to use learning technologies.
  • Facilitates discussion and collaboration via social media.
  • Keeps current on best practices in instructional design.
  • Writes scripts for video and audio content.

Live our Values

Culture Champion

Models the Walmart values to foster our culture; holds oneself and others accountable; and supports Walmart’s commitment to communities, social justice, corporate social responsibility, and sustainability; maintains and promotes the highest standards of integrity, ethics and compliance.

Servant Leadership

Acts as an altruistic servant leader and is consistently humble, self-aware, honest, and transparent.

Embrace Change

Curiosity & Courage

Demonstrates curiosity and a growth mindset; fosters an environment that supports learning, innovation, and intelligent risk-taking; and exhibits resilience in the face of setbacks.

Digital Transformation & Change

Seeks and implements continuous improvements and encourages the team to leverage new digital tools and ways of working.

Deliver for the Customer

Customer Focus

Delivers expected business results while putting the customer first and consistently applying an omni-merchant mindset and the EDLP and EDLC business models to all plans.

Strategic Thinking

Adopts a holistic perspective that considers data, analytics, customer insights, and different parts of the business when making plans and shaping the team’s strategy.

Focus on our Associates

Diversity, Equity & Inclusion

Identifies, attracts, and retains diverse and inclusive team members; builds a high-performing team; embraces diversity in all its forms; and actively supports diversity goal programs.

Collaboration & Influence

Builds strong and trusting relationships with team members and business partners; works collaboratively and cross-functionally to achieve objectives; and communicates with energy and positivity to motivate, influence, and inspire commitment and action.

Talent Management

Creates a discipline and focus around developing talent, promotes an environment allowing everyone to bring their best selves to work, empowers associates and partners to act in the best interest of the customer and company, and regularly recognizes others’ contributions and accomplishments.

Qualifications and Skills:

  • Knowledge of instructional theory, including assessment.
  • Proficiency with learning management systems (LMS) such as Moodle, Cornerstone, LinkedIn Learning.
  • Understanding of varied learning styles, assessments, and evaluation methods.
  • Excellent project management and organizational skills.
  • Experience with design platforms, such as Canva and Adobe Suites.
  • Familiarity with course management systems, such as Articulate 360, Camtasia, and Elucidat.
  • Excellent written and oral communication skills, including the ability to effectively convey technical information to non-technical colleagues and clients.
  • Critical thinking skills.
  • Ability to prioritize and manage multiple simultaneous deadlines.

Education, Experience & Licensing Requirements:

  • BS, MS, or higher degree in Instructional Design, Education, Finance, Human Resources, Engineering, Supply Chain, or related field
  • Previous experience in instructional design

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

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You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

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For information about PTO, see https://one.walmart.com/notices.

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Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

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For information about benefits and eligibility, see One.Walmart.

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The annual salary range for this position is $80,000.00-$155,000.00

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Additional compensation includes annual or quarterly performance bonuses.

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Additional compensation for certain positions may also include:

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- Stock

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications: Bachelor’s degree in Finance, Human Resources, Engineering, Supply Chain, or related field and 2 years’ experience in consulting, project management, business strategy, or relevant area OR 4 years’ experience in consulting, project management, business strategy, or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Leadership of cross-functional task forces or projects, Project Management

Masters, Masters: Human Resources, Masters: Supply Chain

Lean Six Sigma Champion Certification - Certification

Primary Location...

2501 Se J Street Ste B, Bentonville, AR 72712-7761, United States of America