Posted:
10/1/2024, 1:57:08 AM
Location(s):
Minnesota, United States ⋅ Plymouth, Minnesota, United States
Experience Level(s):
Senior
Field(s):
Customer Success & Support
By living according to a common set of values, we create a culture that unifies, embraces the uniqueness we all bring to the company, and positions Integer for long-term success.
At Integer, our values are embedded in everything we do.
Customer
We focus on our customers’ success
Innovation
We create better solutions
Collaboration
We create success together
Inclusion
We always interact with others respectfully
Candor
We are open and honest with one another
Integrity
We do the right things and do things right
Who we are:
Integer is a global organization providing innovative, high-quality technologies and manufacturing to Medical Device OEM’s to enhance the lives of patients worldwide. Our two major business lines are as a Medical Device Outsourcer (including the businesses of Cardiac & Vascular, Cardiac Rhythm Management & Neuromodulation, and Power Solutions) and a provider of high-end, niche batteries (the business of Electrochem) for specialized applications in the energy, military, and environmental markets. We are guided by our six values, including Customer, Innovation, Collaboration, Inclusion, Candor, and Integrity. Working at Integer means you are part of a team passionately pursuing excellence in all that we do and always reaching for the next great achievement.
What you will do in this role:
The primary purpose of this role is to provide support to the manufacturing team in achieving its production goals and customer quality requirements. This includes monitoring and escalating any issues to the production supervisor, engaging the team, helping drive to continuous improvement within the area, and performing supporting tasks to allow the operators to focus on their main tasks.
Adhere to Integer’s Values and all safety, environmental, security and quality requirements including, but not limited to: Quality Management Systems (QMS), Safety, Environmental and Security Management Systems, U.S. Food and Drug Administration (FDA) regulations, company policies and operating procedures, and other regulatory requirements.
Act as a liaison between team members and the production supervisor to align resources and support associates in the most efficient and effective manner to achieve Safety, Quality, Delivery, Cost and Inventory, and People performance goals.
Perform audits including 5S, Safety, Quality, and Standardized Work to ensure associates adhere to Integer policies and procedures.
Support the team by walking the floor, addressing questions, resolving issues, and escalating concerns to the Supervisor or appropriate support team member.
Perform predefined non-cyclic work to support the operators’ capability to perform their tasks like paperwork, model change prep, quality checks, material movement within the area
Participate in workshops focused on continuous improvement of current processes and new product development programs.
Leading morning huddles and communicates with associates.
Actively listen and seek opportunities to engage team members in structured problem solving to identify countermeasures, resolve issues, and make improvements in the area.
Have working knowledge of jobs and equipment to step-in for emergencies and implement countermeasures.
Coordinate cross-training plans for associates.
Promote an environment of diversity, inclusion, open communication and trust.
Coordinate shift change discussions; identifies resource needs and alignment; collects data for production boards.
Participate in daily production board meetings, explains area performance results, and identifies causes of misses. Creates shift summaries/logs for next shift to ensure smooth transition.
Work in conjunction with Supervisor and production planning to follow production schedules and assign staff to jobs based on training and experience.
Performs other duties as required.
How you will be measured:
Assist the manufacturing team in achieving its annual goals for safety, quality, delivery, cost, and inventory
Live the Integer Values through leading by example
People – Supports engagement initiatives of the team. Communicates with tact and diplomacy to exchange ideas.
What sets you apart:
High School diploma or equivalent (e.g. GED)
Associate degree in a Technical or Business-related field, preferred
Experience and proven capability in performing all the jobs in the area being supported
Ability to motivate others
Possess the spirit of teamwork and cooperation and the desire to lead
Passion for excellence
Action orientation
Possess good written and oral communication skills
Experience and comfort using computers.
U.S. Applicants: EOE/AA Disability/Veteran
Website: https://inneuroco.com/
Headquarter Location: Pembroke Pines, Florida, United States
Employee Count: 11-50
Year Founded: 2014
IPO Status: Private
Last Funding Type: Seed
Industries: Health Care ⋅ Medical ⋅ Medical Device