Customer Success Management (SAS) - Senior Analyst

Posted:
9/27/2024, 1:31:08 PM

Location(s):
Heredia Province, Costa Rica

Experience Level(s):
Senior

Field(s):
Customer Success & Support ⋅ Sales & Account Management

THE WORK: You will have the exciting opportunity to perform independently and become a subject matter expert. Your active participation and contribution in team discussions will be highly valued. Additionally, you will have the chance to contribute in providing solutions to work-related problems. Pursue renew and expansion opportunities with customers Transfer qualified leads to the appropriate team Identify and share customer implementation best practices Troubleshoot and route issues to the appropriate teams for resolution HERE'S WHAT YOU WILL NEED: Expert proficiency in Microsoft Azure Expert proficiency in Sales Onboarding A minimum of 1 year of experience in relevant related skills High School Diploma/GED BONUS POINTS IF YOU HAVE: Advanced proficiency in Sales Origination Intermediate proficiency in Inside Sales Intermediate proficiency in Sales Pursuit Management

CSM SAS

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 750,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Accenture

Website: https://accenture.com/

Headquarter Location: Dublin, Dublin, Ireland

Employee Count: 10001+

Year Founded: 1989

IPO Status: Public

Last Funding Type: Grant

Industries: Business Information Systems ⋅ Construction ⋅ Consulting ⋅ Information Services ⋅ Information Technology ⋅ Infrastructure ⋅ Management Consulting ⋅ Outsourcing