The Operational Risk Manager is responsible for providing leadership to a team involved in performing monitoring function for multiple functions & allied Services. Full supervisory responsibility, ensuring motivation and development of team through professional leadership to include duties such as performance evaluation, hiring, etc. as well as direction of daily tasks and responsibilities.

Responsibilities:

• The primary function of this position is the timely execution of the Managers Control Assessment (MCA) program
• Have a good understanding of the Risk & control framework and the underlying fundamentals on Risk Management
• Supervise & manage teams involved in the end to end monitoring of the controls as defined in Risk Management policy
• Maintain oversight and monitoring of the operational risk management system and the quality of the generated data
• Lead / participate in strategic initiatives viz. control performance enhancement, etc.
• Participate in leadership meetings to analyze documentation and processes to ensure risks and control points are properly addressed
• Involve in Control & Monitoring Design Assessment (CMDA) meetings and provide expertise/ guidance in drafting the procedures. Consistently challenge the existing procedures to check relevance to evolving risks/ change in process
• Pro-actively identifies any monitoring breaks and suggest enhancements
• Support with the timeliness, accuracy and completeness of the MCA through controls prior to the execution of a process (QC)
• Apply knowledge of the business, products or services to identify and implement control points and processes throughout the business
• Serve as partner to the onshore team & controls group and involve in Risk redesign or any other reengineering initiative
• Conduct training and regular refresher sessions on the Risk management framework to upskill the colleagues in the team
• Ensure 100% delivery is achieved as per the agreed SLA
• Manage a strong stakeholder connect through regular touchpoint meetings

Team Management Responsibilities

• Handle a team and ensure appropriate coaching & support is provided
• Foster an environment of learning and development
• Drive a strong emphasis on adherence to Citi culture, leading by example
• Ensure a robust performance management system is followed

Qualification

• 12+ years of relevant experience in Operational Risk/ Enterprise Risk Management/ Business Risk Management including team management
• Strong knowledge of regulatory requirements related to Operational Risk/ Internal controls
• Demonstrated understanding of operational risk and gap identification
• Experience in at least one banking business segment (e.g. Consumer Banking, Wealth Management, Institutional Banking) with related in-depth product knowledge
• Excellent verbal and written communication skills
• Customer focused with excellent Interpersonal skills and ability to work well in a team environment collaborating across diverse groups
• Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
• Self-motivated and detail oriented
• Exhibit problem-solving and decision-making skills

Education:

• Bachelor’s/University degree

Shift Timing
 

Candidate should be willing to work in flexible shifts that can go up to late night India time

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Job Family Group:

Risk Management

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Job Family:

Business Risk & Control

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Time Type:

Full time

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Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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