At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.  We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

Loss Mitigation Specialist will be responsible for initiating, directing and pursuing prompt remediation of defaulted accounts. The position will allow you the opportunity to work in a fast-paced environment, with a high energy team of talented and skilled individuals and be assigned larger, complex and/or more difficult remediation exposures. Assist with repossession and litigation activities.

ESSENTIAL FUNCTIONS/JOB RESPONSBILITIES:

• Review and analyze assigned accounts to determine enhanced collection strategy to employ utilizing the established tools and parameters. Be pro-active in finding resolution of problematic accounts and diligence in collecting legal and other applicable fees.
• Regularly contact customers with delinquent accounts in order to discuss their account status and work out payment arrangements. This role is assigned larger, complex and/or more difficult customer exposures and maintaining adequate records of all interactions within the system of record
• Prepare loss mitigation agreements and execute with the customer.
• Prepare for and provide account status updates and proposed action plans; and updates through Portfolio Reviews and weekly Loss Forecast meetings for at risk charge off accounts
• Providing posting instructions and recording of recovery checks and review and code legal invoices for submission of approval.
• Engagement of Legal counsel as need to support loss mitigation. Assist in daily requests with engaged attorneys as requested and review of attorney prepared legal pleadings.
• Ensure regulatory and policy compliance in all aspects of managing assigned accounts
• Act as a mentor to peers.
• Align oneself in a manner consistent with U.S. Bank Equipment Finance’s Core Behaviors and Client Advocacy Principles.
• Provide thoughtful and tactical analysis of accounts and maintain current follow-up on accounts assigned. Identifies and recommends strategies to maximize recovery and reduce losses.

Basic Qualifications

• Bachelor's degree, or equivalent work experience
• Three to five years of experience in lending/account management activities

PREFERRED SKILLS / EXPERIENCE:

• Experience and knowledge of Equipment Finance transactions
• Good working knowledge related to negotiations of escalated complex, larger and more difficult delinquent accounts
• Litigation related to Default Management and larger exposures
• Understanding terms and conditions
• Critical thinking and utilizes suitable strategic approach
• Excellent interpersonal, professional, verbal and written communication skills
• Shows leadership proficiency
• Intermediate skills with using Excel
• Well-developed customer service/relations skills

#WCIBO

The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits: 

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

EEO is the Law

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS EEO poster.  

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $60,265.00 - $70,900.00 - $77,990.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

U.S. Bank accepts applications for this position on an ongoing basis.