Solution Engineering Consultant

Posted:
12/3/2024, 11:40:39 AM

Location(s):
Texas, United States

Experience Level(s):
Senior

Field(s):
Consulting

Workplace Type:
On-site

Job Summary:

The Solution Engineering Consultant is the primary technical resource for the field sales force. The team actively drives and manages the technology evaluation stage of the sales process, working with the sales team as the key technical advisors and product advocates for our products. We are product experts and articulate technology and product positioning to business and technical users. We identify all technical issues of assigned accounts to ensure complete customer satisfaction through all sales process stages. We continue to maintain strong relationships throughout the sales cycle.

Job Description:

Duties/Responsibilities:

  • Understand and effectively explain the benefits of the FacilityForce Family of Products to all levels, including line of business Directors and "C" level executives
  • Perform needs and requirement analysis for all new and back-to-base customers
  • Develop, present, and deliver high-impact demonstrations of the FacilityForce solution daily
  • Manage and prioritize sales opportunities
  • Interact onsite, by phone, and via email with key personnel within prospect and customer accounts to introduce and expand FacilityForce value while building trust and enhanced relationships
  • Closely collaborate with Account Executives to prioritize critical success factors and build a pipeline
  • Provide support for User Community, Marketing activities, and Events
  • Provide input to other cross-functional departments about prospect requests and product enhancements
  • Maintain account and opportunity updates within our CRM solution (Salesforce) to manage and prioritize sales opportunities

Required Skills/Abilities:

  • General understanding of databases and application servers and SQL
  • Previous application experience in one or more of the following desired: AiM, FAMIS, Maximo, Tririga, TMA, Archibus, or other
  • Solid presentation and interpersonal skills
  • Proven track record of increasing deal size and accelerating the buying process
  • BA/MBA or equivalent applicable work experience from a top-tier college/university
  • Strong desire to be in software technology sales
  • Excellent written/verbal communication skills
  • Ability to multi-task, prioritize, and manage time effectively
  • Proficiency in MS PPT, MS Office, Excel, and Outlook
  • Effectively use CRM software to maintain and plan daily activities
  • High energy and positive attitude as a team player
  • Ability to take initiative

Education and Experience:

  • 7 + years in a comparable software solution engineering position supporting the sales cycle for any Integrated Workplace Management solutions
  • Must have experience with facilities' operational solutions and a thorough understanding of their principles

Additional eligibility qualifications: The position may require travel up to 75%

Worker Type:

Regular

Number of Openings Available:    

1