Job Location:

Houston Galleria

PRIMARY PURPOSE:  

This position is responsible for greeting visitors, answering and directing phone calls, and serve as support to mall management staff as determined and assigned by the Office Administrator.

PRINCIPAL RESPONSIBILITIES:  

The successful candidate’s responsibilities will include, but not be limited to:

• Screen and direct phone calls to proper individuals
• Greet and assist with general inquiries from customers, tenants, contractors and mall staff
• Receive all deliveries, open and distribute all mail, oversees all mailing and shipping of overnight packages
• May be required to maintain and/or update various reporting systems
• Organize information and draft documents for reports, surveys, forms, questionnaires
• Assist with ordering and maintaining inventory of office supplies and equipment
• Assist with maintaining property files according to Company Policies and Procedures
• Provide general administrative support as needed

    

MINIMUM QUALIFICATIONS:

• High school diploma or equivalent required
• 1-3 years administrative office experience in a fast paced environment
• Knowledge of administrative and clerical procedures
• Knowledge of customer service principles and practices
• Aptitude for understanding financial reports and extracting information
• Strong working knowledge of various computer software such as Microsoft Office, JD Edwards, OneWorld, and Web based input software
• Effective verbal and written communication
• Strong organizational and interpersonal skills with attention to detail
• Ability to prioritize, coordinate, multi-task and demonstrate initiative