Role: Head of Product Technology

Reports To: Chief Technology Officer

Scope: People Leader, M6

Years of Experience: 10+

Location: Ventura, CA

Patagonia is in business to save our home planet and technology has become a key enabler for this mission. To accelerate our progress, we’re transforming the role of technology at Patagonia and the Head of Customer Technology will serve a leadership role in this initiative and beyond.

We are looking for a purpose driven leader who can contribute to and shape business strategy, then design and deliver the technology capabilities to enable it. In this role you will own the technology strategy and delivery for Patagonia’s Product functions (product development, digital product creation, product management, footprint, creative, R&D, strategy integration, and innovation). This role will have a key perspective across all of Patagonia’s product areas and processes. You will create a global technology roadmap and architecture, gain alignment, and then lead cross functional teams to enable it. Success will also require you to build and maintain strategic relationships between technology and functional stakeholders, up to and including the Patagonia Leadership Team.

What You’ll Do:

• Create a comprehensive strategy for product technology, ensuring alignment with Patagonia business objectives & purpose while considering the end-to-end customer, employee, & user experience
• Own multi-year roadmaps and budgets for product technology, aligning with key stakeholders on prioritization, value, and ROI of technology solutions
• Initiate, form, and lead cross-functional Agile Product teams
• Bring a holistic understanding, across teams and functions, about the technology stack & architecture needed to modernize and improve our product and business processes
• Identify and deliver innovation opportunities
• Partner with stakeholders on data privacy, data compliance and integrity initiatives
• Lead, inspire and develop a diverse team
• Work with global teams & stakeholders, building relationships and collaboration
• Continuously measure & evaluate the effectiveness & value add of implemented solutions and identify opportunities for improvement

Who You Are:

• Purpose Driven: cares deeply about saving our home planet and driving impact through technology
• Passionate Leader: builds strong & diverse teams, develops people, grows trusted relationships
• Innovative: proven skill at problem-solving and thinking outside of the box
• Strategic: acts as a thought leader, able to think big picture and set direction accordingly
• Strong Communicator: excellent communication and presentation skills
• Emotionally Intelligent: high level of self-awareness, empathy, and interpersonal skills
• Sense Maker: able to deal with ambiguity and create appropriate amounts of structure

Experience You Bring:

• 10+ years’ experience in information technology or equivalent, with at least 5+ years of leadership roles Proven experience building, leading and developing diverse & inclusive teams
• Deep experience designing and delivering customer centric technology solutions
• Experience leading technology products that deliver business outcomes, utilizing design thinking approaches
• Strong interpersonal skills; ability to influence across all levels of an organization (incl. Board & C-suite) without formal authority
• Advanced knowledge of relevant key business functions & processes including product development, product innovation, material sourcing and development, etc.
• Product management: Understands technology product management, looks to solve customer problems and deliver valuable outcomes through product thinking
• Experience deploying integrating and using key technologies such as product lifecycle management, 3D and CAD tools, product information management, digital asset management, etc.
• Excellent written and oral communications skills (experience building, evaluating, and clearly presenting complex business models is critical)
• Significant strategy development and management experience
• Must be able to manage a complex, diverse, and dynamic workload

Hiring range: $225,000 – $265,000 USD Annual

At Patagonia, pay ranges are assigned to a job based on the location specific market median of similar jobs according to 3rd party salary benchmark surveys. Individual pay within that range can vary for several reasons including skills/capabilities, experience, and available budget. Note the full pay range for this role ranges from: $200,600 - $301,000 USD Annual. The Hiring Range reflects where in the range we intend to hire for this role. 

Employee Conduct

It is the responsibility of every employee to contribute to a positive, inclusive work environment through cooperative and professional interactions with co-workers, customers and vendors.

Equal Employment Opportunity

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law.