About the Role

As Manager, Strategic Insights at Pangea you will play a key role in shaping the future direction of Pangea.  You will drive a structured assessment of the market and competitive landscape for compelling new expansion opportunities leveraging our first party data, conducting secondary research and eliciting qualitative/quantitative user insights.  You should be intensely curious, a customer advocate, highly quantitative, value rigor and be an excellent written and verbal communicator.

As Manager, Strategic Insights, you'll get to:

• Identify and evaluate new product & market expansion opportunities through competitive assessment, customer research and quantitative analysis
• Build & communicate business cases to quantify opportunities
• Develop a structured roadmap of key hypotheses to validate
• Effectively communicate with executives and the Product team
• Run quantitative focus groups and qualitative research to validate key assumptions and product/market fit of new product opportunities
• Be the in-house expert on our customers, competitors, product offerings and industry trends

The ideal candidate will have:

• An MBA or related degree
• 10+ years of experience with at least 3 years in Management Consulting or Strategy
• Experience motivating new direct to consumer product opportunities
• Excellent research skills, able to size markets & determine benchmarks
• Highly quantitative, able to quickly assess opportunities and build business cases
• Communicate clearly, succinctly, and confidently to an executive audience
• Strong leadership skills and ability to influence others
• Prior experience managing agencies for customer insights or other research needs
• An entrepreneurial mindset and propensity to get out of the building to find answers
• Able to chart out clarity from ambiguity
• Deep understanding of how customers interact with digital products
• Prior experience with payments, customer research or segmentation a plus

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