Sr. Manager, CS Operations Analytics, Forecasting and Reporting

Posted:
8/12/2024, 12:00:00 AM

Experience Level(s):
Senior

Field(s):
Operations & Logistics

Workplace Type:
Remote

Attentive® is the AI-powered SMS and email marketing platform that delivers unparalleled messaging performance on the channels that matter most. Infusing intelligence at every stage of the consumer's purchasing journey, Attentive empowers businesses to achieve hyper-personalized communication with their customers on a large scale. Leveraging AI-powered tools, a mobile-first approach, two-way conversations, and enterprise-grade technology, Attentive drives billions in online revenue for brands around the globe. Trusted by over 8,000 leading brands such as CB2, Urban Outfitters, GUESS, Dickey’s Barbeque Pit, and Wyndham Resort, Attentive is the go-to solution for delivering powerful commerce experiences for consumers with the brands they love.

Attentive’s growth has been recognized by Deloitte’s Fast 500, Linkedin’s Top Startups and Forbes Cloud 100 all thanks to the hard work from our global employees!

Who we are
As the Senior Manager of Revenue Operations at Attentive, you will lead and optimize operational analytics, forecasting, and reporting in support of our Customer Success team. Reporting directly to the Sr. Director of CS Operations, but partnering right-hand with our SVP of CS, CoS and CS Leadership team, you will play a pivotal role in driving CS business performance, leveraging data-driven insights, and fostering cross-functional collaboration to maximize revenue, retention, efficiency and customer satisfaction.
You'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work.

For US based applicants:
- The standard base salary range for this position is $170,000 - $200,000 annually + equity + benefits
- Our salary ranges are determined by role, level and location

#LI-ML1

Attentive Company Values
Default to Action - Move swiftly and with purpose
Be One Unstoppable Team - Rally as each other’s champions
Champion the Customer - Our success is defined by our customers' success
Act Like an Owner - Take responsibility for Attentive’s success

Learn more about AWAKE, Attentive’s collective of employee resource groups.

If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.

At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation.