Configuration Manager

Posted:
8/1/2024, 4:28:05 AM

Location(s):
San Antonio, Texas, United States ⋅ Texas, United States

Experience Level(s):
Mid Level

Field(s):
Software Engineering

Workplace Type:
On-site

Leidos is seeking a highly qualified candidate for a configuration management role to work in our San Antonio, TX office. This is an exciting opportunity to use your experience helping the Integrated Defensive Cyber Systems mission. The ideal candidate will have ​experience working on complex systems​. This position is located near Lackland Air Force Base; all work is onsite.

Primary Responsibilities:

  • Configuration Management Framework: Develop, implement, and maintain a robust configuration management framework that outlines processes, policies, and procedures for managing software and hardware configurations throughout their lifecycle.
  • Confluence and Jira Integration: Utilize Confluence and Jira to create and maintain comprehensive documentation, workflows, and dashboards to support configuration management activities, including configuration identification, change management, and release management.
  • Configuration Identification: Establish and manage a centralized repository within Confluence and Jira to accurately identify and document all configuration items (CIs), including hardware, software, documentation, and related assets.
  • Change Management: Oversee and coordinate the change management process, leveraging Jira to track and manage change requests, approvals, and implementation tasks while ensuring adherence to established policies and procedures.
  • Version Control: Implement and manage version control systems within Jira and Confluence to track changes, revisions, and baselines for source code, documentation, and other software artifacts.
  • Release Management: Collaborate with software development and release management teams to plan and coordinate software releases, leveraging Jira to create release packages, manage release schedules, and track deployment tasks.
  • Configuration Audits: Conduct regular configuration audits using Jira and Confluence to verify the accuracy and completeness of configuration information, identify discrepancies, and ensure compliance with established standards.
  • Documentation Management: Maintain up-to-date documentation within Confluence for all configuration items, including technical specifications, installation guides, configuration manuals, and release notes.
  • Incident and Problem Management: Provide support for incident and problem management activities by leveraging Confluence and Jira to provide configuration information and facilitate root cause analysis, troubleshooting, and resolution of issues.
  • Training and Awareness: Deliver training sessions and provide guidance to IT staff and stakeholders on configuration management best practices, tools, and processes utilizing Confluence and Jira.

Basic Qualifications:

  • Bachelor's degree in Computer Science, Information Technology, or a related field with 4+ years of prior relevant experience or Master’s with 2+ years of prior relevant experience, additional years of experience will be accepted in lieu of a degree.
  • 3+ years of experience in configuration management or related roles within the IT industry.
  • Proficiency in Confluence and Jira, with demonstrated experience in leveraging these tools to support configuration management activities.
  • Strong understanding of ITIL (Information Technology Infrastructure Library) principles and practices, particularly in the areas of configuration management, change management, and release management.
  • Excellent analytical and problem-solving skills, with the ability to identify and resolve configuration-related issues effectively.
  • Exceptional communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and convey technical concepts to non-technical stakeholders.
  • Must be able to obtain a DoD Top Secret / SCI clearance.
  • Must be a US Citizen.

Preferred Qualifications:

  • Prior experience supporting Air Force Cyber or USCYBERCOM
  • Prior experience with defensive cyber 
  • Prior experience with AFLCMC/HNCD 

Original Posting Date:

2024-08-01

While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:

Pay Range $87,100.00 - $157,450.00

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.