Solution Architect

TCP is committed to cultivating a diverse and inclusive team. However, we are not able to sponsor visas for this role. 

About TCP (TimeClock Plus):  
For more than 30 years, TCP has helped organizations engage their people by providing flexible, mobile timekeeping and workforce management solutions. Trusted by tens of thousands of customers and millions of users, TCP delivers best-in-class technology and personalized support to organizations of all sizes in the public and private sector to meet their complex timekeeping, employee scheduling, leave management and other workforce needs. We recently embraced our new, refreshed brand which we feel fully embodies our commitment to innovation while also completing our first acquisition of Humanity, an industry-leading cloud-based scheduling platform. Growth is happening and our vision for a successful future is clear - We'd love for you to join us on this journey! For more information on TCP, visit www.tcpsoftware.com or follow us on LinkedIn or Facebook. 

As a Solution Architect you will:

• Collaborate closely with the Revenue Operations (RevOps), Engineering, and Product teams to define and implement seamless integrations with our partner ecosystem, ensuring scalable solutions that meet both internal and external customer needs.
• Develop and maintain deep technical knowledge of TCP’s product offerings and how they integrate with partner systems to drive business growth.
• Work with cross-functional teams (sales, product, engineering, and support) to design solutions that align with customer requirements and ensure successful integration.
• Lead technical aspects of partner onboarding, including assessing partner capabilities, identifying integration requirements, and supporting integration testing.
• Provide technical guidance and support to partners, ensuring alignment with product standards and resolving integration challenges.
• Act as the primary technical advisor during partner engagement, assisting in sales efforts by providing demos, answering technical questions, and offering solutions to complex business problems.
• Serve as the technical subject matter expert (SME) for partner integrations, helping to develop best practices, documentation, and training materials.
• Support ongoing monitoring and optimization of partner integrations to ensure performance, scalability, and reliability.
• Work with the RevOps team to continuously improve integration processes, identify opportunities for automation, and streamline workflows.  

You are a strong fit for this role if you have: 

• Extensive experience in a Solution Architect, Solutions Consulting, or Sales Engineering role in the HCM/HR Tech or Time & Labor space, preferably with experience in partner integrations or SaaS-based products.
• Strong technical background, with experience in API integrations, data mapping, and technical architecture.
• Expertise in building, managing, and supporting integrations with third-party partner platforms and systems.
• Ability to translate business requirements into technical solutions, working closely with both technical and non-technical teams.
• Strong verbal and written communication skills, with the ability to present complex technical concepts to both technical and non-technical audiences.
• Excellent problem-solving and troubleshooting skills, with a proactive approach to identifying and addressing integration challenges.
• A deep understanding of SaaS product ecosystems and how they integrate with external systems such as CRMs, ERPs, and other enterprise software.
• A collaborative mindset with experience working in cross-departmental teams, especially with sales, product, and engineering.
• A bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent experience.

Benefits:  

• Competitive salary 
• 20 Days of PTO (Paid Time Off) and 13 days of companywide holidays 
• 8 hours to volunteer and impact the community 
• Comprehensive benefits (Health/Dental/Vision/401K) 
• The work/life set up you need to be successful. 

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.

 

TCP is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.