Work Location:

Canada

Hours:

37.5

Line of Business:

Compliance

Pay Details:

We’re committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with a member of our HR Team and ask compensation related questions, including pay details for this role.

Job Description:

Department Overview

Canadian Privacy is part of the Global Compliance department and has a mandate for promoting a culture of privacy compliance and oversees TD’s privacy practices and initiatives regarding customer and employee information. The Canadian Privacy
Office has oversight of privacy risk in Canada. It provides specialized advice and counsel to Risk Owners (businesses and corporate functions), reports and escalates privacy issues of key importance within TD, provides training and liaises with and reports to key regulators.

As a centre of excellence, and second line of defence Oversight Function, Canadian Privacy along with other risk and oversight partners provide objective guidance, independent challenge and risk-based oversight of TD's compliance with Canadian privacy laws, rules and regulations globally.

Job Description

This role reports to the Senior Manager, Canadian Privacy Office and supports various activities within Privacy, with an emphasis on leading Canadian Privacy's Regulatory Compliance Management (RCM) activities as an Oversight Function and Risk Owner, reporting, development, implementation and management of governance frameworks, policies and standards and strategic projects.
Key accountabilities include:

• Maintain Canadian Privacy's inventory of laws, rules and regulations (LRRs) and mapping to Risk Owners

• Provide objective guidance, support and advice to promote strong privacy controls and processes.

• Work with the Privacy team on meeting RCM accountabilities for CPO as both an Oversight Function and Risk Owner

• Develop privacy-related risk assessments, metrics and reporting mechanisms to assess the health of the privacy program

• Support regulatory change for Canada as a jurisdictional Privacy Office Regulatory Change Lead

• Support industry advocacy activities in relation to upcoming regulatory changes

• Develop, update, and monitor the effectiveness of privacy related governance frameworks, Policies, and associated procedures, standards and guidelines, ensuring appropriate coordination with stakeholders

• Support strategic projects and program governance activities (e.g., uplift and maintain Canadian Privacy documentation/engagement models in alignment with new regulatory compliance management (RCM) and risk standards)

• Support strategic transaction due diligence (Canada and/or cross-jurisdictional) to understand privacy risks associated with proposed transactions TD is looking to undertake.

• Maintain strong relationships with key stakeholders and be an ambassador for TD's privacy program across the organization

• Contribute to, and support, the execution of the Global Privacy strategy and programs

• Assess/identify key issues/risks and escalate to appropriate levels, where required. • Participate fully as a member of the Privacy team through collaboration, sharing of privacy knowledge and expertise and identify ways to innovate our processes. • Assist in the development, implementation and maintenance of Privacy governance documentation (e.g., policies, standards, guidelines and processes).

• Lead/support special projects, as required.

Other Qualifications / Skills / Experience

• Ability to understand and interpret complex laws and regulations (knowledge of relevant Canadian and international privacy legislation would be considered an asset).

• Ability to work independently, think critically and make decisions;

• Collaborate with a variety of stakeholders to influence, build consensus and effect creative and responsive solutions;

• Attention to detail; and organizational and business awareness.

• Exceptional time management and organizational skills with the ability to manage multiple priorities in a fast paced/evolving environment.

• Excellent verbal and written communication skills with an ability to interact at all levels of the organization and tailor communications to the intended audience.

• Experience developing governance documentation (i.e., policies, frameworks, processes, guidelines), reporting, and presentations.

• Experience managing enterprise initiatives/projects.

• Proficient in Microsoft Office Applications, Excel, Visio and PowerPoint

Education and Accreditation

• Undergraduate degree (or equivalent)

• 3+ years relevant experience in a Legal, Compliance and/or Risk Management function

• Previous privacy experience, including a designation with the International Association of Privacy Professionals (IAPP), would be considered an asset.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.
 

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process 
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet