Project Role : Database Administrator
Project Role Description : Administer, develop, test, or demonstrate databases. Perform many related database functions across one or more teams or clients, including designing, implementing and maintaining new databases, backup/recovery and configuration management. Install database management systems (DBMS) and provide input for modification of procedures and documentation used for problem resolution and day-to-day maintenance.
Must have skills : ServiceNow Human Resource Service Management (HR)
Good to have skills : Google Cloud Functions
Minimum
5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
Define, architect/design and deliver HRSD integration solution according to business requirements - Responsible for the technical specification and implementation of the ServiceNow integration across other systems (Bi-direction integrations)
Thorough understanding of ITIL/ITSM processes with proven track record in ITSM. Experience with ITSM software (ServiceNow, BMC, JIRA, OTR etc.)
Develops the Service Catalogues, Dashboards, automations with technical solutions, implement them and performs the component integration tests
Handle architectural role in ServiceNow area. Analyse current technologies used within the target project and determine ways to improve by implementing ServiceNow and its architecture
Roles & Responsibilities:
Provide technical consultation to our clients in terms of using ServiceNow best practices for implementations and ongoing operations
-Experience with extending the ServiceNow schema to custom applications. Hands-on experience working with relational databases.
-Lead and govern end-to-end ServiceNow implementations, migrations, transformation projects using onshore, offshore and nearshore models
-Establish enterprise wide best-practices and IT thought leadership in Service Management, Service Integration and Management, Intelligent Automation Platform and Robotic Process Automation
Professional & Technical Skills:
- Must Have Skills: Proficiency in ServiceNow Human Resource Service Management (HR).
- Good To Have Skills: Implement complex ServiceNow solutions for our clients in all applications/modules such as ITSM, HRSD,
-Lead & investigate complex technical issues and review code as required
-Account for possible project challenges on constraints including, risks, time, resources and scope
-Work closely with project management teams to successfully monitor technical progress of ServiceNow implementations and maintenance/administration tasks
- Strong understanding of database management systems and concepts.
- Experience in designing and implementing database solutions.
- Familiarity with configuration management and version control tools.
- Ability to optimize database performance and troubleshoot issues.
- Excellent problem-solving and analytical skills.
15 years full time education
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 750,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com
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