Job Description

Job Description: Business Practices Steward

Position Summary:

The Business Practices Steward supports the execution of business practices priorities across compliance, collaboration, transformation, and culture. This role helps ensure business activities are conducted in alignment with company values, standards, policies, and risk controls while promoting simplified processes, digital adoption, ethical behavior, and cross-functional partnership.

The Steward acts as a practical connector between business teams, compliance, and enabling functions, helping drive operational excellence, monitoring key controls, supporting training and communication, and ensuring timely follow-through on required actions and remediation.

Responsibilities:

• Supporting the Business Practices Manager in daily activities to enhance awareness on Company’s Values & Standards, Corporate Policies and Compliance Policies, SOPs & Guidance.
• Serve as “guardian” of all business-related policies and procedures that include compliance controls (excluding policies owned by Finance or HR).
• Helping the BPM to ensure consistent and effective compliance standards are in place in the organization.
• Support development and tracking of dashboards, spot checks, and other monitoring mechanisms for new processes.
• Managing HCP interactions monitoring controls
• Helping to prepare local training sessions on new and revised policies, processes and procedures, making sure that attendance sheets for such trainings are tracked and stored appropriately
• Provide guidance to Business Stakeholders on queries relating to the local Code of Practice, Policies and Healthcare Professional (HCP) interactions.
• Encourage Speak Up behaviors and escalation of issues through appropriate channels.
• Identify opportunities to simplify processes and reduce administrative burden, especially for field sales and related teams.
• Contribute to standardization of processes and documentation to improve consistency and right-first-time execution.
• Data Privacy activities

 

Qualifications:

 

• Expertise in all compliance related aspects, including laws, regulations, procedures, policies and SOPs; awareness of international guidelines and rules
• Familiarity with policies, compliance guidelines and data protection legislation 
• Prior experience in working with cross-functional teams
• Pronounced diplomacy with strong negotiation skills
• High ethical standards, being a role model of business compliance and integrity
• Proven ability to develop sustainable cooperative professional relationships on all levels of the organization
• Strong communication, interpersonal, and organizational skills
• Language - Must be fluent in English

 

Professional Competences:

•  Problem solving and critical thinking, root cause analysis and corrective/preventive action.
• Process improvement, simplification, operational excellence, change management.

 

Requirements:

•  Academic Background: Bachelor’s Degree.
• Experience: 1-2 years of Audit, Finance, Compliance, Legal, or comparable business experience in healthcare industry.
• Use of AI tools to simplify, automate operative processes

Required Skills:

Analytical Thinking, Analytical Thinking, Anti-Bribery and Corruption (ABC), Business Communications, Business Management, Business Performance Management, Business Process Management (BPM), Change Management, Compliance Analytics, Compliance Investigations, Compliance Policies, Compliance Program Development, Compliance Reporting, Corporate Communications Strategy, Critical Thinking, Digital Adoption, Exercises Judgment, Financial Compliance, Marketing Compliance, Operational Excellence, Organizational Communications, Problem Solving, Process Improvements, Professional Integrity, Regulatory Communications {+ 2 more}

Preferred Skills:

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully 
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Employee Status:

Regular

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Not Applicable

Shift:

Valid Driving License:

Hazardous Material(s):

Job Posting End Date:

07/16/2026

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.