A pioneer in K–12 education since 2000, Amplify is leading the way in next-generation curriculum and assessment. Our core and supplemental programs in ELA, math, and science engage all students in rigorous learning and inspire them to think deeply, creatively, and for themselves. Our formative assessment products help teachers identify the targeted instruction students need to build a strong foundation in early reading and math. All of our programs provide educators with powerful tools that help them understand and respond to the needs of every student. Today, Amplify serves more than 10 million students in all 50 states. For more information, visit amplify.com.

The Manager, Process & Documentation will be responsible for managing process improvement initiatives and developing new documentation. This role will also be responsible for reviewing existing processes and working cross functionally to identify opportunities for improvements. This individual will work closely with all members of the Sales team members and leaders within the organization. They will have excellent communication skills, attention to detail, and strong organizational skills.

A successful candidate will ensure a consistent look and feel of documentation and seamless accessibility of documents as needed to provide high-quality experiences for all. The role reports to the AVP of Sales Enablement. 

*This role manages processes, not people

Essential Responsibilities:

• Manage multiple projects related to process improvement, training material, and documentation efforts

• Develop and maintain standard documenting procedures and best practices

• Work with stakeholders to build team process-related notebooks and playbooks.

• Establish partnership with the Sales PMO and support documentation as needed through projects.

• Continuously audit and update Sales related documents.

• Lead quality control reviews for departmental procedures and processes, fostering a culture of excellence and continuous improvement across all operations. 

• Work collaboratively with managers and colleagues across the sales organization to ensure that the department’s operations and information management align with internal and external needs and expectations.

• Carry out additional duties and responsibilities as assigned.

Minimum Qualifications:

• BA/BS degree in a related field preferred and/or 2+ years of equivalent work experience

• Familiarity with document management systems and software, such as Google Suites, Salesforce, Smartsheet, or similar platforms

• Proven experience in document control

• Strong and concise written and verbal skills 

• Attention to detail and ability to prioritize tasks effectively

Preferred Qualifications:  

• Experience Interpreting instructional and technical documentation

• K-12 education experience 

• Excellent communication and interpersonal abilities

• Ability to work effectively in a team environment and collaborate with cross-functional teams

What we offer:

Salary is only one component of the Amplify Total Rewards package, which includes a 401(k) plan, competitive health insurance and mental health options, basic life insurance, paid time off, parental leave, and access to best-in-class development programs. The gross annualized salary range for this role is $70,000 - $80,000. This role is eligible to receive an annual discretionary bonus that rewards individual and company performance.

We celebrate diversity and are committed to creating an inclusive environment for all employees. To that end, we seek to recruit, develop and retain the most talented people from a diverse candidate pool. 

Amplify is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. 

This position may be funded, in whole or in part, through American Recovery & Reinvestment Act funds.

Amplify Education, Inc. is an E-Verify participant.

If selected, a background check will be required. As required by state and local laws and district policies, you may also be required to provide additional documentation, such as proof of vaccination or submit to enhanced background screening, including fingerprints.