About Ace Retail Holdings

Ace Retail Holdings (ARH), the division of Ace Hardware Corporation that owns and operates the Great Lakes and Westlake Ace Hardware chains, is one of the largest hardware retailers in the United States.  ARH has been in operation for over a century and operates over 220 neighborhood stores located throughout the United States.  Great people make ARH stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company dedicated to serving our customers and communities.

Service, Passion, Respect, Integrity, Teamwork and Excellence

General Job Summary

The Delivery Driver will be heavily involved in handling regular deliveries to our Commercial Customers.  You will work out of our Commercial Fulfillment Center to deliver quality products and an amazing level of service to all customers who are placing orders through this market-serving hub.  

Essential Duties and Responsibilities

The Delivery Driver focus will be to work with the Commercial Fulfillment Center Specialist and Commercial Operations Manager to execute regular on-time delivery of product as needed to support Commercial Customers.

• Partner with Commercial Fulfillment team to handle all aspects of product delivery to business customers. 
• You will be expected to deliver the Ace brand promise of helpful and amazing service at all times through professional conduct and a proactive approach to solving the problems of customers as they are spotted. 
• You will handle or assist picking up or receiving, pulling, packing and loading products to be delivered. 
• As you engage customers at their place of business you will take note of various customer needs or selling opportunities and pass those along to the assigned Account Manager or Business Development Manager. 
• Occasionally assist regular store retail operations with delivery of retail products as long as those deliveries don’t slow the pace of commercial deliveries and regular sales to commercial customers. 
• Recommend product stocking or special order needs to the Commercial Fulfillment Center Specialist and at times the assigned BDM. 
• Observe and obey all traffic laws and operate safely and efficiently while operating any and all Westlake Ace equipment.
• Perform other related duties and special projects as assigned.

Other Essential Requirements

Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others:

• SERVICE – Amaze our customers, our associates and our communities by delivering on our helpful promise.
• PASSION – Showing our love for the work we do, our customers, and our associates.
• RESPECT – A humble appreciation that a diverse and inclusive workplace makes us a stronger and better company and that every person is unique and valued.
• INTEGRITY – An authentic commitment to moral and ethical behavior.
• TEAMWORK – Together we can achieve extraordinary things.
• EXCELLENCE– A disciplined approach to achieve outstanding results through continuous improvement.

Minimum Skills, Requirements and Qualifications

• High School or GED equivalent required.
• Refined interpersonal skills to engage with others, solid negotiating and conflict resolutions abilities.
• Able to foster teamwork and collaboration. Can motivate others both internal and external to perform enthusiastically.
• Excellent PC skills including skilled knowledge of Excel, Word, PowerPoint & Outlook as well as various MS Operating Systems.
• Ability to work independently.
• Ability to work flexible hours.
• Ability to safely operate vans, trucks, forklifts and other material handling equipment.
• Standing, walking, lifting (50lbs or more) and climbing.

Compensation Details

$15.00/hour

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Equal Opportunity Employer
Westlake Ace Hardware is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws.