Sr. Manager, Data Science (MMM)

Posted:
7/25/2024, 9:37:15 AM

Location(s):
California, United States ⋅ San Jose, California, United States ⋅ New York, United States ⋅ New York, New York, United States

Experience Level(s):
Senior

Field(s):
Data & Analytics ⋅ Growth & Marketing

Workplace Type:
Hybrid

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:

Data Science Manager to lead the development of an MMM program and paid media analytics across all PayPal business units.

Job Description:

Job Description Summary

Our Marketing Data Science transformation is in full swing. We embarked on transforming and building a world-class Marketing DS Org recently. Our team helps to power PayPal’s high-growth Marketing organization by delivering actionable insights and business intelligence for our 200+ million customers.

About You

In this role, you will lead a workstream solutions for complex, ambiguous, and high-visibility business challenges. You will set and execute on a vision that reflects your deep analytical expertise. You will be a thought partner to Marketing leadership teams.

You will partner with these teams to understand the insights they require to manage and grow their business and leverage cross-functional teams to develop and land solutions that meet their needs at scale. You are deeply curious and persistent in gaining knowledge about our products and go-to-market strategy.

You will have exposure and visibility to PayPal’s Marketing, Product, Finance, and Marketing Technology teams, as you work with them to build out a world-class MMM (Marketing Mix Modeling) program and manage the Analytics relationship with the company’s media agency partners. We are a team of entrepreneurial, enthusiastic, and client-focused members.
 

  • If you are a fast learner, are willing to learn and grow, have a can-do attitude, and want to solve problems in the most pragmatic way.
  • You are curious and inquisitive: love digging into data and uncovering insights.
  • You are hyper-analytical and intellectually honest, truly believing in data-driven decisions and communicating your ideas through storytelling.
  • You are familiar with data science and machine learning techniques to improve product experiences.
  • You are a highly motivated, result-oriented self-starter, enjoy working in a fast-paced environment, and can deliver successful results with minimal guidance.
  • You are a fun-loving, adventurous team player; we want to talk with you.

Responsibilities

  • Develop and execute the roadmap of an internal MMM program leveraging the latest methodology and industry best practices.
  • Lead the analytics relationship with media agencies across all Marketing business units.
  • Build and lead a team of high-caliber data scientists to support Paid channel marketing analytics.
  • The successful candidate will be responsible for providing data-driven insights including but not limited to Business casing, Deep dives, Modelling, Campaign Performance readouts, and optimization.
  • The Manager will also deliver accurate, action-driving recommendations to drive business performance and investment optimization. This will be a people Manager role with heavy Individual contributions on Strategic projects.
  • Manage multiple analytical projects at a time, in a fast-paced, intense, and results-oriented environment.
  • Influence stakeholders to make business decisions in alignment with global measurement approaches.

Requirements

  • Degree in Statistics, Applied Mathematics, Computer Science, Operations Research, Engineering, and Economics.  Advanced degree strongly preferred.
  • 8+ years of experience in analytics, data science or management consulting or equivalent analytical and project management experience.  5+ years as an analytics people manager.
  • Extensive background in MMM (across the entire spectrum of product management, data architecture, and applied analysis), and Paid Media analytics is an absolute requirement.
  • Accomplished contributor with experience managing high-performing Data Scientists, Quantitative Analysts, and Data Engineers.
  • Experience working within and driving strategy for large, global, complex organizations across multiple stakeholders and teams.
  • Exceptional problem-solving skills, with a strong ability to drive towards action and impact.
  • Experience in managing analytics projects from inception to delivery, including developing structured solutions.
  • Experience with visualizations, dashboards, and reports
  • Experience with data modelling, machine learning algorithms, and data science techniques.
  • Hands-on experience with Python, SQL, and BigQuery.
  • Experience explaining technical concepts and analysis implications to varied audiences and translating business objectives into analyses.

Additional Job Description:

Subsidiary:

PayPal

Travel Percent:

0

-

PayPal is committed to fair and equitable compensation practices.

Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com.

The U.S. national annual pay range for this role is

$107300 to $259600

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion 

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.  In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected].  

Belonging at PayPal: 

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.

Notice to Applicants and Employees who reside within New York City. Click here to view the notice.