Posted:
3/4/2026, 6:53:27 AM
Location(s):
Lawrence Township, New Jersey, United States ⋅ New Jersey, United States
Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior
Field(s):
IT & Security
Workplace Type:
On-site
JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
What this job involves:
As a Life Safety/Security Communications Specialist, you'll serve as the critical first response point in our fast-paced private sector operations center, ensuring the safety and security of personnel and company assets across multiple facilities. This essential role combines excellent customer service with emergency response expertise as you monitor sophisticated security systems, dispatch emergency services, and coordinate with global business continuity teams. You'll be the vital communication link between on-site personnel, emergency responders, and corporate leadership during both routine operations and critical incidents. Working in a dynamic 24/7 environment, you'll maintain situational awareness of all security, life safety, and facility systems while providing immediate support that directly impacts employee safety and business continuity.
What your day-to-day will look like:
• Receive, evaluate, and dispatch emergency and non-emergency calls using Emergency Medical Dispatch protocols while providing pre-arrival instructions and coordinating appropriate response resources
• Monitor and operate integrated security systems including access control (C-Cure 9000), video surveillance (Milestone), fire alarm systems, and critical system alarms across multiple client facilities
• Create, monitor, and manage work orders using Corrigo CMMS while coordinating with facility operations, security, and EH&S teams to ensure timely incident resolution
• Utilize Critical Event Management platforms to disseminate urgent communications to key stakeholders and account for personnel during major events or emergencies
• Serve as primary liaison between JLL site personnel and external emergency services including police, fire, EMS, and HazMat teams during incidents and emergencies
• Complete detailed incident reports using CAD systems and maintain accurate documentation of all dispatches, system monitoring activities, and emergency responses
• Research critical information using available resources, identify priority issues for escalation, and suggest operational improvements based on observed patterns and opportunities
Required Qualifications:
• High school diploma or equivalent with strong organizational and analytical skills
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and ability to quickly learn multiple software applications and work request systems
• Excellent written and verbal communication skills with strong emphasis on customer service and ability to remain calm under pressure
• Demonstrated ability to multitask effectively in a fast-paced environment while working both independently and as part of a team
• Physical ability to sit for extended periods during 12-hour shifts and willingness to work days, nights, weekends, holidays, and mandatory overtime as an essential employee
• Strong attention to detail with ability to function effectively in a dynamic work environment requiring quick decision-making and priority management
Preferred Qualifications:
• Associate's degree in related field or 2+ years of experience in security operations, law enforcement, emergency medical services, or fire services
• Current certifications in Public Safety Telecommunicator I, Emergency Medical Dispatch, CPR, or Emergency Medical Technician
• Technical experience with security systems including C-Cure 9000 Access Control, Milestone video surveillance, and CISCO phone systems
• Knowledge of threat assessment procedures and emergency mass notification systems
• Experience with CAD systems, incident reporting, and emergency response coordination
• Background in monitoring fire systems, communicating with third-party monitoring companies, and managing system impairments
Location: Lawrence, NJ
Work Shift: Pittman Schedule - Two-week rotating 2-2-3 schedule with 12-hour shifts. Week 1: 2 days on, 2 days off, 3 days on. Week 2: 2 days off, 2 days on, 3 days off. Shift differentials of 8% and 10% apply.
This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.
Estimated compensation for this position:
52,000.00 – 52,000.00 USD per yearThis range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.
Location:
On-site –Lawrence, NJIf this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:
401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.
Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.
Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.
California Residents only
If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.
Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Accepting applications on an ongoing basis until candidate identified.
Website: https://www.us.jll.com/
Headquarter Location: Chicago, Illinois, United States
Employee Count: 10001+
Year Founded: 1783
IPO Status: Public
Last Funding Type: Post-IPO Debt
Industries: Commercial ⋅ Real Estate